Ratings based on 520 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jul 2024 on Orbitz
The hotel is right in the heart of the city. Just a few blocks in any direction will keep you busy day and night. The staff is extremely helpful and friendly. They go out of their way to provide good service. The hotel is obviously old, but that is part of its’ charm. It is historic and culturally grand, and they keep it in decent condition. But if you are looking for modern perfection, then go stay at the Hilton. I prefer to be where the people treat you like you are part of the family.
Comment from Hotel Management
8 Jul 2024 by RESERVACIONES, Hotel Management
Thank you for your kind comments
by A verified traveler
Posted 26 Jun 2024
Comment from Hotel Management
20 Aug 2024 by Reservaciones, Hotel Management
Gracias por su calificacion
by A verified traveler
Posted 26 Jun 2024
Very safe
Comment from Hotel Management
8 Jul 2024 by RESERVACIONES, Hotel Management
Thank you for staying with us
by A verified traveler
Lugar agradable
Posted 24 Apr 2024 on HotelsTodo fue genial. El único problema menor fue que el WIFI no llegaba a la habitación, así que tuve que ir al pasillo para usar el wifi y hacía mucho calor afuera, pero me quedaría allí de nuevo.
Comment from Hotel Management
7 May 2024 by RESERVACIONES, Hotel Management
Gracias por su preferencia
by A verified traveler
Posted 1 Mar 2024
Good for what I paid
Comment from Hotel Management
14 Mar 2024 by RESERVACIONES, Hotel Management
Thank you for your visit.
by A verified traveler
Central location near to museums and restaurants
Posted 27 Feb 2024 on HotelsIt is God prices in nice location near everything but they need clean better
Comment from Hotel Management
14 Mar 2024 by RESERVACIONES, Hotel Management
We appreciate your comments. We will take action on t
by A verified traveler
Posted 29 Jan 2024
Receptionist they are not very friendly
Comment from Hotel Management
14 Mar 2024 by RESERVACIONES, Hotel Management
We will take action on that issue
by A verified traveler
Posted 13 Jan 2024
Comment from Hotel Management
14 Mar 2024 by RESERVACIONES, Hotel Management
Gracias por su opinion
by A verified traveler
Posted 25 Dec 2023
Very old building, very old rooms, very dirty, restaurant mot working all day, pool dirt and bad customer service. The only good thing is that is very close to Plaza Grande
Comment from Hotel Management
14 Mar 2024 by RESERVACIONES, Hotel Management
Thank you for the feedback
by A verified traveler
Posted 9 Nov 2023
