Ratings based on 797 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Nov 2024
We only stayed one night at Hotel Caribe, but we knew how great it was just in that one night! They had an absolutely amazing breakfast, parking comes included with your stay upon request. The building is absolutely beautiful and antiquated! The pool is lovely too! The staff go above and beyond to make sure everything is to your liking, and the bed was very comfortable!
Everything you could need is within walking distance of hotel caribe. The food options are endless as well!
The only thing I wish was different, is that they had hot water available for showering. Otherwise if we come back to Merida, we will surely book them again!
Comment from Hotel Management
18 Nov 2024 by Hotel Caribe., Hotel Management
Hello Isabel, thank you very much for staying with us and for taking the time to leave us your comments. We are very happy to know that your stay at the hotel was to your liking.Greetings and we hope to see you soon.
by A verified traveler
Posted 3 Nov 2024
El hotel es muy bonito y bien ubicado. El estacionamiento está a 2 cuadras del hotel pero seguro. El jardín es muy agradable.
Comment from Hotel Management
3 Nov 2024 by Hotel Caribe., Hotel Management
Hola Nathalie, gracias por hospedarse con nosotros y por el tiempo de dejarnos sus comentarios. Nos alegra saber que tuvo una buena estancia con nosotros.Saludos.
by A verified traveler
Posted 2 Nov 2024
The room was very damp including the bed. The front desk would ding the bell for the staff all night long. Very noisy. We did not sleep well.
Comment from Hotel Management
3 Nov 2024 by Hotel Caribe., Hotel Management
Hello Victoria, thank you for staying with us and for taking the time to leave us your comments. We regret the inconveniences that occurred during your stay. We will work more on the details mentioned to improve our service.Greetings.
by A verified traveler
Posted 2 Nov 2024
Everything was wonderful except for loud pool guest at 11 pm. Our room was right next to the poil.
Comment from Hotel Management
3 Nov 2024 by Hotel Caribe., Hotel Management
Hi Carol, thank you very much for staying with us and for taking the time to leave us your comments, we regret the inconveniences that occurred during your stay.Greetings.
by A verified traveler
Posted 22 Oct 2024
The location is good.but the emviroment is bad.too many mosquitoes and there are gaps in the so they can come in all night
Comment from Hotel Management
24 Oct 2024 by Hotel Caribe., Hotel Management
Hello Luis, thank you for staying with us and for taking the time to leave us your comments. We regret the inconveniences that occurred during your stay, we are taking note of the comments to improve our service.Greetings.
by A verified traveler
Posted 16 Oct 2024
Un poco incomodo
Comment from Hotel Management
18 Oct 2024 by Hotel Caribe., Hotel Management
Hola Jessica, gracias por hospedarse con nosotros y por el tiempo de dejarnos sus comentarios. Estamos tomando nota para mejorar nuestro servicio.Saludos.
by A verified traveler
Posted 16 Oct 2024
Comment from Hotel Management
16 Oct 2024 by Hotel Caribe., Hotel Management
Hola Janet, gracias por hospedarse con nosotros. Lamentamos los inconvenientes durante su estancia.Saludos.
by A verified traveler from San Pedro
Posted 2 Oct 2024
Super cute place
Comment from Hotel Management
2 Oct 2024 by Hotel Caribe., Hotel Management
Hi Christopher, thank you for staying with us and for taking the time to leave us your comments. We are very happy to know that your stay at the hotel was to your liking.Greetings and we hope to see you soon.
by A verified traveler
Posted 26 Sep 2024
Me encanto la locacion, muy cerca de todo y ha la misma vez muy tranquilo, yo si regreso para mi siguiente viaje ha bella Merida
Comment from Hotel Management
27 Sep 2024 by Hotel Caribe., Hotel Management
Hola Alfredo, muchas gracias por hospedarse con nosotros y por el tiempo de dejarnos sus comentarios. Nos alegra mucho saber que su estancia en el hotel fue de todo su agrado.Saludos y esperamos verle pronto.
by A verified traveler
Posted 13 Sep 2024
I had booked for 2 nights but only stayed for 1 because i couldn't sleep because of all the mosquitos in the room. The hotel is dirty and old. The car park is about 3 blocks away. The worst place that i have stayed in. Please don't waste your money here.
Comment from Hotel Management
15 Sep 2024 by Hotel Caribe., Hotel Management
Hello, thank you for staying with us and for taking the time to leave us your comments. We regret the inconveniences that occurred during your stay. We will work more on the details mentioned to improve our service.Best regards.
