Ratings based on 993 Verified Reviews
3.9 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Vaughan
Posted 2 Aug 2024
The property is very old. The rooms and bathrooms need refurbishing. The rooms are very poorly lit.
Comment from Hotel Management
20 Aug 2024 by Reservaciones, Hotel Management
Thank you for the feedback
by A verified traveler
Posted 23 Jul 2024
Si pudieran nuevas TVs y pintaran las habitaciones estaría muy bien. De resto me gustó la arquitectura del hotel.
Comment from Hotel Management
20 Aug 2024 by Reservaciones, Hotel Management
Muchas gracias por sus comentarios
by A verified traveler
Posted 22 Jul 2024
The staff is excellent, the room was clean, however fruit flies were coming in via the sink overflow in the bathroom
Comment from Hotel Management
20 Aug 2024 by Reservaciones, Hotel Management
Thank you for the feedback
by A verified traveler
Posted 16 Jun 2024 on Hotels
Comment from Hotel Management
11 Jul 2024 by Reservaciones, Hotel Management
Gracias por la calificacion
by A verified traveler
Posted 25 Mar 2024 on Hotels
No me gustó las camas muy incómodas
Comment from Hotel Management
27 Mar 2024 by Reservaciones, Hotel Management
Gracias por la retroalimentacion
by A verified traveler
Posted 4 Mar 2024
Reception staff very unhelpful
Comment from Hotel Management
15 Mar 2024 by Reservaciones, Hotel Management
We will check the issue with the staff. Thank you for reporting
by A verified traveler
Posted 3 Feb 2024 on Hotels
Comment from Hotel Management
14 Feb 2024 by Reservaciones, Hotel Management
Gracias por su visita.
by A verified traveler
Posted 30 Jan 2024
Old but ok clean and great value for price
Comment from Hotel Management
14 Feb 2024 by Reservaciones, Hotel Management
Thank you for the feedback
by A verified traveler
Posted 27 Jan 2024
Great location, but the lobby and rooms were filthy. There were pubic hairs on the wall in the shower and my son and I were covered in bug bites. Worst part is that I paid for 3 nights, but only stayed for 1 night and the hotel refused to refund my money. I’m now in a dispute with my credit card company to get my money back.
HORRIBLE experience. Stay far away from this place.
Comment from Hotel Management
14 Feb 2024 by Reservaciones, Hotel Management
I remember that you said you havo to leave due to personal problems, it was nothing aboout the rooms.
by A verified traveler
Posted 17 Jan 2024
Old furniture and beds
Comment from Hotel Management
14 Feb 2024 by Reservaciones, Hotel Management
Estamos en remodelación, pero en algunas áreas aun falta.
