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Hacienda Xcanatun, Angsana Heritage Collection

5.0 star property
Colonial hotel with 2 restaurants and 3 outdoor pools

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hacienda Xcanatun, Angsana Heritage Collection

3 outdoor pools
Restaurant
3 outdoor pools
Egyptian cotton sheets, premium bedding, minibar, in-room safe
View from room
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Spa
  • Parking included
  • Gym
The price is P8,499
P11,133 total
includes taxes & fees
Jan 22 - Jan 23

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Xcanatun Pool Suite

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Xcanatun Pool Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony
Private pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Ceiling fan
  • 189 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Naj Junior Suite - King

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Naj Junior Suite - King

7.4 out of 10
Good
(3 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Ceiling fan
Separate bedroom
  • 59 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Yaab Ambassador Suite - King

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Yaab Ambassador Suite - King

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Ceiling fan
Separate bedroom
  • 105 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Kij Master Suite - King

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Kij Master Suite - King

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Ceiling fan
Separate bedroom
  • 88 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Sayab Governor Suite - King

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Sayab Governor Suite - King

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Ceiling fan
Separate bedroom
  • 129 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Naj Junior Suite - Double

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Naj Junior Suite - Double

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Ceiling fan
Separate bedroom
  • 59 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Itza Plunge Pool Suite - King

View from room

Itza Plunge Pool Suite - King

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Ceiling fan
Separate bedroom
  • 89 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Fiesta Americana - Merida

Pool
Hot Tub
Spa
Pet friendly
9.2 out of 10, Wonderful, (1005)
The price is P7,794
P9,431 total
includes taxes & fees
Feb 3 - Feb 4
Fiesta Americana - Merida
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About the neighborhood

Map
Calle 20 s/n, Mérida, YUC, 97302

What's nearby

  • Plaza Galerias Mall - 6 min drive
  • Yucatán Siglo XXI Convention Center - 6 min drive
  • Paseo de Montejo - 7 min drive
  • La Isla Mérida Cabo Norte - 7 min drive
  • Yucatan Country Club - 13 min drive

Getting around

  • Teya-Merida Station - 23 min drive
  • Mérida International Airport (MID) - 28 min drive

Restaurants

  • ‪Café Inédito - ‬17 min walk
  • ‪Hacienda Xcanatun By Angsana, Yucatan, Mexico - ‬5 min drive
  • ‪La libertad - ‬6 min drive
  • ‪La Quinta de Elena Roldan - ‬3 min drive
  • ‪Pollo Feliz - ‬17 min walk

About this property

Hacienda Xcanatun, Angsana Heritage Collection

Luxury hotel near Yucatán Siglo XXI Convention Center
Located close to La Isla Mérida Cabo Norte and Dzibilchaltun Ruins, Hacienda Xcanatun, Angsana Heritage Collection provides a swim-up bar, a poolside bar, and a terrace. Treat yourself to a massage, a facial, or aromatherapy at Angsana Spa, the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
Additional perks include:
  • 3 outdoor pools with a swim-up bar
  • Free valet parking
  • Local cuisine breakfast (surcharge), a roundtrip airport shuttle (surcharge), and outdoor furniture
  • Luggage storage, massage treatment rooms, and concierge services
  • Guest reviews say great things about the helpful staff and first-rate property condition
Room features
All 54 rooms boast comforts such as premium bedding and first-run movies, as well as perks like furnished balconies and laptop-friendly workspaces.
More conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Bathrooms with rainfall showers and hair dryers
  • 55-inch LED TVs with premium channels and first-run movies
  • Wardrobes/closets, electric kettles, and ceiling fans

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 11:30 AM for a fee: USD 20 to 40 for adults and USD 20 to 40 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • A swim-up bar
  • Couples/private dining

Things to do

  • 3 outdoor pools
  • Full-service spa
  • Gym

Family friendly

  • 3 outdoor pools
  • Free crib
  • Free rollaway/extra bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Colonial architecture
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with premium satellite channels
  • First-run movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Outside food is not permitted on the premises.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Welcoming dogs only
2 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 1 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately USD 20 to 40 for adults, and USD 20 to 40 for children
  • Airport shuttle fee: USD 48 per vehicle (one-way, maximum occupancy 2)
  • Pet fee: USD 30 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hacienda Xcanatun, Angsana Heritage Collection have a pool?

Yes, this property has 3 outdoor pools. Pool access is from 8:00 AM–8:00 PM.

How much does it cost to stay at Hacienda Xcanatun, Angsana Heritage Collection?

As of Jan 16, 2025, prices found for a 1-night stay for 2 adults at Hacienda Xcanatun, Angsana Heritage Collection on Jan 22, 2025 start from P 8,498.54, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hacienda Xcanatun, Angsana Heritage Collection pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 22 lbs per pet. There's a fee of USD 30 per pet, per night.

How much is parking at Hacienda Xcanatun, Angsana Heritage Collection?

Valet parking is free at this property.

What time is check-in at Hacienda Xcanatun, Angsana Heritage Collection?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hacienda Xcanatun, Angsana Heritage Collection?

Check-out is at noon.

Does Hacienda Xcanatun, Angsana Heritage Collection provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 48 per vehicle applies.

Where is Hacienda Xcanatun, Angsana Heritage Collection located?

Situated in Mérida, this luxury hotel is within 6 mi (10 km) of Yucatán Siglo XXI Convention Center, La Isla Mérida Cabo Norte, and Paseo de Montejo. Dzibilchaltun Ruins and Star Medica Hospital are also within 9 mi (15 km).

Hacienda Xcanatun, Angsana Heritage Collection Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 276 out of 346 reviews" "
Rating 8 - Good. 36 out of 346 reviews" "
Rating 6 - Okay. 13 out of 346 reviews" "
Rating 4 - Poor. 10 out of 346 reviews" "
Rating 2 - Terrible. 11 out of 346 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ross A.

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So lovely and beautiful
Stayed 1 night in Jan 2025

4/10 Poor

Katrin

Traveled with family
Liked: Amenities
Disliked: Staff & service
For a 5 star hotel this was a very disappointing experience. The service was extremely poor. It’s as if the staff has had no professional training. From not setting the table correctly, to beds badly made. We had to rectify alarmist everything Ali g the way and this is not what one should have to pay such a high price for. Also there was construction that was only announced the day before we arrived. The restaurant was overrated. The only really pleasant thing about the hotel was the room and the quality of the mattress.Overall though not worth the price.
Stayed 3 nights in Dec 2024

10/10 Excellent

Rocio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly service is excellent
Stayed 5 nights in Dec 2024

4/10 Poor

Patricia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful grounds! Hotel is not in a nice area, but as soon as you enter is a different story. Far from city center and Paseo de Montejo. Please don’t be naive and use your safe box, even if you go to the pool, money got taken from my purse when I left it in the room and not on the safe. Don’t think because is a nice Hotel nothing will happen. It happened. Be alert.
Stayed 2 nights in Dec 2024

2/10 Terrible

Edward

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Great property, but company will disclose to you that it’s under contruction, 1 day before check in, so you won’t have time to cancel. Very unethical. Construction is extremely loud all day long. They are building new apartments and it really hurts the experience
Stayed 3 nights in Nov 2024

10/10 Excellent

MARIELA

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hacienda style is beautiful
Stayed 4 nights in Nov 2024

10/10 Excellent

Scott

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful and well maintained property. The rooms are spacious and well appointed. The staff could not be any nicer and more helpful. They were a delight. The restaurant was superb. It’s hard to recommend Hacienda Xcanatun enough.
Stayed 4 nights in Nov 2024

10/10 Excellent

Oscar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service!!!
Stayed 4 nights in Oct 2024

10/10 Excellent

Arturo A, Santa Barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Rooms were very nice. Food was delicious.Definitely a fantastic hotel.
Stayed 4 nights in Sep 2024

10/10 Excellent

Claudia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es hermoso, las instalaciones maravillosas, el staff atento, amable en todo momento, la Habitación excelente y con detalles únicos, vale muchísimo la pena pasar y os días en este maravilloso lugar, será una experiencia inolvidable
Stayed 2 nights in Oct 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great plce and service
Stayed 2 nights in Aug 2024

10/10 Excellent

Carmen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was first class service where every detailed was curated for the ultimate guest experience. Well done!
Stayed 3 nights in Oct 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely Hacienda with amazing staff. Rooms are very spacious, the pool is beautiful and dining is delicious
Stayed 4 nights in Sep 2024

10/10 Excellent

Simon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WOW!!!!!!!!!!!!!! Loved the property it’s really beautiful our room was perfect. We had a plunge pool in the patio so it was perfect. We truly enjoyed our one night stay wish I would have booked for longer. The service at the restaurant was really nice. The server was really attentive and friendly. We did see a tarantula and snake but it’s part of the jungle. They did remove the tarantula that was on the stairs. It’s a gorgeous hacienda and not far from the city. Highly recommended this place it’s worth visiting. It’s really clean and the experience of the jungle is very nice.
Stayed 1 night in Aug 2024

10/10 Excellent

Audrey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
We had the privilege of staying at this hotel, but unfortunately, we were only able to stay for one night. If we had had more time, we would have stayed at least a week. The property is truly breathtaking, a real haven of beauty and serenity. Every detail is meticulously cared for with rare perfection, and the atmosphere is simply enchanting. The staff is also amazing, attentive, and exceptionally kind, making our stay absolutely unforgettable. I sincerely hope to return and extend this memorable experience. A big thank you to Anette for her exceptional service.
Stayed 1 night in Aug 2024

10/10 Excellent

Kacee, Atlanta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re considering it, just book it. This place is wonderful. We booked a trip to Mérida to explore the sights and to consider it as an expat community. Unfortunately, we did less exploring than planned because the hotel, staff and grounds are perfect. The restaurant, Casa de Piedra, is nice. They have great lattes and cappuccinos, regional cuisine (try the huitlacoche crepes and the poc chuc), and some tasty Italian/seafood dishes. We spent most of our days in the Olympic-sized swimming pool and the surrounding cabanas. Leslie at the Lol-Ha bar made sure we had everything we needed from towels, to margaritas, to suggestions of off-site activities. Our room had its own private plunge pool and patio, which was also an excellent way to unwind. The grounds are meticulously maintained and make you feel as though you’re in the tropics. If you walk the paths, you may just see a tamandua (cute anteater) in the trees. We were warned of construction noise before arrival. I was worried. Honestly, it was negligible. All staff were helpful and friendly. We did not cross paths with anyone without a hello and good morning, etc. We do not speak Spanish and it was no problem whatsoever. Everyone was more than accommodating. Antonio, Elias, Leslie, Miguel, Tony, and both Victors really went out of their way to make us feel welcome. The worst part was leaving. I would not hesitate to stay at Hacienda Xcanatun in the future. Again, if you’re considering it, book it.
Stayed 4 nights in Aug 2024

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Katharina Viktoria Madeleine

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The attention of the service staff.
Stayed 4 nights in Aug 2024

8/10 Good

Tanio

Liked: Cleanliness, staff & service, property conditions & facilities
Buena hacienda con mucha historia, ùnica cosa que no nos gusta es muchos mosquitos
Stayed 2 nights in Jul 2024

10/10 Excellent

SIMON

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern rooms and nice landscaping
Stayed 2 nights in Jul 2024

10/10 Excellent

Rebeca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old hacienda and new rooms
Stayed 1 night in Jul 2024

10/10 Excellent

EFRAIN, DUVALL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very attentive at every level our comfort was there number 1 priority.
Stayed 2 nights in Jul 2024

10/10 Excellent

robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the quiet and singing birds were great the staff was amazing room was very clean shower was large bed wonderful was a little far from central downtown and airport
Stayed 4 nights in Jun 2024

10/10 Excellent

Sulema, Clint

Stayed 4 nights in Jun 2024