Ratings based on 84 Verified Reviews
4.7 Room cleanliness
4.8 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Sep 2024
Comment from Hotel Management
10 Oct 2024 by Herman Reeling - General Manager, Hotel Management
¡Gracias por tu calificación! Nos alegra saber que tu experiencia fue espectacular. Esperamos tener la oportunidad de darte la bienvenida nuevamente pronto.
by A verified traveler
Posted 5 Feb 2024
A tropical oasis among dry forests.
Comment from Hotel Management
26 Dec 2024 by Herman Reeling - General Manager, Hotel Management
Dear Frank: Thank you for your thoughtful words! We’re delighted you experienced our property as a tropical oasis amidst the dry forests. Creating a serene and unique environment for our guests is what we aim for, and we’re so glad you enjoyed it.We look forward to welcoming you back for another relaxing escape in the future!
by A verified traveler
Posted 4 Feb 2024
Beautiful Hacienda, kind people, very peaceful. Expedia did not mess up our reservation
Comment from Hotel Management
26 Dec 2024 by Herman Reeling - General Manager, Hotel Management
Thank you for your kind words! We’re so glad you enjoyed the beauty and tranquility of our Hacienda and found our team to be warm and welcoming. It’s also great to hear that your reservation process went smoothly—peace of mind from start to finish is what we hope for all our guests!We look forward to hosting you again soon for another peaceful and memorable stay.
by A verified traveler
Posted 17 Nov 2023
by A verified traveler
Posted 13 Nov 2023
Quiet, relaxing excellent food, attentive staff. Just great experience.
by A verified traveler
Posted 1 Oct 2023
Absolutely best service ever ! The staff make any stay unforgettable.
by A verified traveler
Posted 6 Mar 2023
Beautiful, historic place with lots of history!
by A verified traveler
Posted 27 Jan 2023
Staff was exceptional, food great, beautiful grounds and rooms large and comfortable - everything you’re looking for!
by A verified traveler
Posted 12 Jan 2023
Exactly what you would expect of a luxurious Hacienda in Yucatán. Perfect, and sitting close to Celestún, Oxkintok, Uxmal, Merida and Campeche
by A verified traveler
Posted 9 Jan 2023
Na
