Ratings based on 106 Verified Reviews

4.4 out of 5
75% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 4 Jan 2024
Needs to be taken over by a company which will upgrade the property. Too expensive for the experience. Far from downtown. We were almost the only guests.
3 out of 5
by A verified traveler

Posted 16 Aug 2023
All was great until locals in the area started shooting off fireworks.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Mar 2022
5 out of 5
by A verified traveler

Posted 10 Mar 2020 on Hotels
Good pool and best food in restaurant, very romantic surroundings
Comment from Hotel Management
10 Mar 2020 by Administration, Hotel Management
Dear guest, Thank you for yor comments, we hope to see you again soon! Kind regard from the Misne family!
5 out of 5
by A verified traveler

Posted 28 Nov 2019
Oasis of tranquility within lush gardens and 2 refreshing pools. Car required as Merida center is a 15 minutes drive
Comment from Hotel Management
3 Dec 2019 by Administration, Hotel Management
Dear Mr. Kurt, Thank you for your commentaries! We hope to see you back soon. Best regards from Merida!
5 out of 5
by A verified traveler

Posted 19 Nov 2019 on Hotels
Comment from Hotel Management
19 Nov 2019 by Administration, Hotel Management
Dear Mr. Mohammed, thank you for your ranking! Kind regards from Merida!
5 out of 5
by A verified traveler

Posted 4 Nov 2019
Comment from Hotel Management
21 Nov 2019 by Administración, Hotel Management
Estimado huésped, Muchas gracias por su amable puntuación, nos da mucho gusto saber que tuvo una estancia placentera con nosotros. Esperamos verle pronto nuevamente. Saludos desde la Blanca Mérida
5 out of 5
by A verified traveler

Posted 4 Apr 2019
Beautiful, secluded properity and a great place to 'chill'. Everyone, group keepers, waiters, and front desk personnel were very kind, helpful and friendly. Not a place for walking and exploring Merida unless you have a car or do not mind waiting for cab.
Comment from Hotel Management
9 Apr 2019 by Administration, Hotel Management
Dear Guest, Thank you for your commentaries! We hope to see you back soon! Kind regards from Mérida!
5 out of 5
by A verified traveler from Houston

Beautiful rooms and Hacienda

Posted 5 Mar 2019 on Hotels
Beautiful venue, very clean and comfortable room, very spacious and roomy. I would just add a full size mirror to the room, other than that, i loved everything.
Comment from Hotel Management
9 Apr 2019 by Administration, Hotel Management
Dear Guest, Thank you for your commentaries, there are very importan to us! Kind regards from Mérida!
5 out of 5
by A verified traveler

Posted 25 Feb 2019
It is very nice it has beautiful gardens The only con is it is far from town
Comment from Hotel Management
9 Apr 2019 by Administration, Hotel Management
Thank you for your ranking! Will be a great pleasure have you here again. Kind regards!