Ratings based on 49 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
Facilities are ok. Staff was kind and nice. However some details are not ok. Towels while clean are old and look like rags. After cleaning our room the second day housekeeping forgot to out towels back and we had to ask for additional TP this morning as we ran out of it. Attention to details is KEY in the hospitality business…
by A verified traveler
Posted 6 Aug 2024
Comment from Hotel Management
29 Aug 2024 by Hotel Boutique Chanpaal, Hotel Management
Hola, Lindsay. Agradecemos mucho tu preferencia, esperamos que tu estadía haya sido mas que buena. Nos encantaría volver a verte muy pronto. Saludos
by A verified traveler
Posted 8 Jun 2024
A lovely boutique property who welcomed our French bulldog. Nice breakfast. Friendly staff. Booked for a 2nd stay. Highly recommend in a nice neighborhood
Comment from Hotel Management
8 Jun 2024 by management, Hotel Management
Dear Deborah, we appreciate your opinion and will be waiting for both of you for your second stay soon.Will be a pleasure having you again.
by A verified traveler
Posted 27 Jan 2024 on Hotels
Excellent staff all around. Ms. Maria especially, went out of her way to make our stay and vacation a wonderful and unforgettable experience. My wife and myself we be forever grateful. We will definitely return. THANK YOU MARIA
Comment from Hotel Management
29 Jan 2024 by Administración, Hotel Management
Thank you for your comments, we hope to see you soon
by A verified traveler
Underwhelming boutique Hotel.
Posted 8 Feb 2023 on HotelsOur booking included cooked breakfast.The waiter seemed surprised by this,rather than sort it without fuss he made us feel uncunfortable.It needs attention around the pool,umbrella,table ,chairs etc.Room needs a fridge.On the good side ,best bed i ever slept in
Comment from Hotel Management
9 Feb 2023 by Hotel Chanpaal , Hotel Management
We appreciate your feedback and we will be working on it. Best regards
by A verified traveler from TORONTO
Posted 6 Feb 2023
Great rooms and full size bathrooms- great staff
Comment from Hotel Management
6 Feb 2023 by Hotel Chanpaal , Hotel Management
Thank you. See you soon again. :)
by A verified traveler from san diego
Posted 28 Jan 2023
With a small Hotel comes also limited offerings /amenities.only Breakfasts available , no minbar , or any other way to buy anything when arriving late for example .
I enjoyed the stay !
Comment from Hotel Management
29 Jan 2023 by Hotel Chanpaal , Hotel Management
Hi, mr. Krieken, i we very grateful for you visit. We waiting see you soon again. Best regard.
by A verified traveler
Great place to stay, lousy internet
Posted 25 Jun 2022 on HotelsI really enjoyed staying here. The staff is very nice and helpful. The restaurant serves a nice breakfast for a nominal price. It was very quiet and no problems sleeping. The bed was wonderful. The shower was fantastic.
The only drawback was the internet. I had two online meetings during my stay and the service was unstable. For my second online meeting, I was permitted to use the dining room, which was not much better. If the hotel could get better internet service, it would definitely be 5 stars!
Comment from Hotel Management
12 Jul 2022 by Hotel Chanpaal , Hotel Management
Hello John, thank you for sharing your experience with us and the comments, we are sorry for the inconvenience due to the internet service, it really is an external problem, we are working on solving it!
by A verified traveler from Delray Beach, FL
Posted 13 Feb 2020
Considerate and caring staff. Delicious breakfast! Perfect location.
Comment from Hotel Management
13 Feb 2020 by Chanpaal Hotel Boutique, Hotel Management
We appreciate your visit, Miss. Martin.
It's an honor for us to know that you enjoyed your stay with us.
We hope to visit you again.
by A verified traveler
Posted 21 Nov 2024
Es muy tranquilo y bonito, muy buena ubicación.
