Ratings based on 114 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Dec 2024
by A verified traveler
Posted 20 Nov 2024
Beautiful property
by A verified traveler
Posted 17 Sep 2024 on Hotels
by A verified traveler
Posted 22 Jun 2024 on Hotels
by A verified traveler from Pacifica
Posted 22 Jun 2024
The property is gorgeous. Honestly, the website does not do it justice. The casitas are extremely private and delightfully well appointed. We were greeted warmly on arrival. All communication was prompt. The turn-down service is impeccable. The pools and grounds are perfectly maintained. The spa exceeded our expectations. Morning meditation with Antonio was a joy. He is also a patient and skilled yoga instructor. We highly recommend the complimentary hydrotherapy pools which include eucalyptus steam room and dry sauna. All staff members are kind, lovely and knowledgeable. Breakfast is delicious. One is never rushed through a meal. The 5:00 pm La Merienda is delightful. The private pool can be heated to a lovely 32*C. We simply texted ahead on the convenient WhatsApp group thread and we returned from dinner to a delightful evening dip. The attention to detail is truly impeccable. Each request was met with superiority. We cannot thank Leonardo, Karla, Grace, Paula, David, Fernando, Gregorio, Luis and the entire staff for welcoming us like friends into their exquisite home.
by A verified traveler
Posted 23 Feb 2024
My favorite place in Mexico . Quiet, elegant and stunning, this jungle retreat is worth the splurge. Staff are efficient and friendly, food is good and amenities are top notch . The water circuit after a great workout with cenote views is my preferred start to my day . I also dream of the time I can return to this amazing resort.
by A verified traveler
Posted 21 Feb 2024
My favorite Mexican escape for wellness and relaxation. My 4th visit and I dream to come back often . The quiet, the singing birds, sweet deer families, and gorgeous jungle landscape paired with friendly and efficient staff and amazing food and spa. Just heavan!
by A verified traveler
Posted 6 Feb 2024
Incredible place!
by A verified traveler
Posted 17 Oct 2023
by A verified traveler
Posted 25 Sep 2023 on Hotels
