Ratings based on 245 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Nov 2024
The staff were excellent - helpful and friendly. The hotel was nice and it had a “trust bar” where customer serve themselves and record their purchase in a book to settle at checkout.
The room was clean and very spacious - but the shower was very weak and most days had no hot water.
The area was convenient but the paving was very uneven and it was very dark at night. But it was safe and quiet.
by A verified traveler
Posted 16 Jun 2024
Comment from Hotel Management
30 Sep 2024 by Bawa Hotels & Leisure, Hotel Management
Estimado huésped, nos alegra saber que disfrutó de su estancia y de las instalaciones. Agradecemos sus comentarios.
by A verified traveler
great staff and very nice rooms
Posted 16 May 2024 on HotelsThe weather was very warm and the air conditioning system was not too good.
Comment from Hotel Management
30 Sep 2024 by Bawa Hotels & Leisure, Hotel Management
Dear guest, your comments are very important to us. We appreciate your feedback.
by A verified traveler
Posted 21 Apr 2024 on Hotels
Balcony was just fine, not fancy
Comment from Hotel Management
30 Sep 2024 by Bawa Hotels & Leisure, Hotel Management
Dear guest, your comments are very important to us. We appreciate your feedback.
by A verified traveler
Posted 7 Jan 2024
Comment from Hotel Management
8 Jan 2024 by Bawa Hotels and Leisure, Hotel Management
Estimado huésped, nos alegra saber que disfrutó de su estancia y de las instalaciones. Agradecemos sus comentarios.
by A verified traveler
Posted 10 Sep 2023
Jorge y Damián estuvieron atentos de nuestra estancia, buen servicio y amabilidad, habitación cómoda y buen desayuno. Tal cual como el nombre, realmente es una casa y son solo 6 habitaciones, se access solo por escaleras, si viajan con algún adulto mayor recomendaría pidieran planta baja.
El estacionamiento tiene puntos a mejorar como limpieza e infraestructura, se encuentra a vuelta del hotel.
Zona tranquila
Comment from Hotel Management
26 Sep 2023 by Casa Italia Luxury Guest House, Hotel Management
Estimada huésped, nos alegra saber que disfrutó de su estancia. Sus comentarios son muy importantes para nosotros, tendremos en cuenta su retroalimentación para futuras mejoras. Muchas gracias.
by A verified traveler
Posted 21 Mar 2023
Estuvo excelente!
Comment from Hotel Management
24 Mar 2023 by Casa Italia, Hotel Management
Estimada huésped, sus comentarios son muy importantes para nosotros. Agradecemos su retroalimentación.
by A verified traveler
Will def stay again
Posted 18 Mar 2023 on HotelsCute hotel. Clean- service was awesome. Adult only is a plus. Will recommend to friends stopping through the area- and look forward to returning myself.
Comment from Hotel Management
24 Mar 2023 by Casa Italia, Hotel Management
Dear guest, your comments are very important to us. We appreciate your feedback.
by A verified traveler
Posted 17 Mar 2023 on Hotels
Comment from Hotel Management
24 Mar 2023 by Casa Italia, Hotel Management
Dear guest, your comments are very important to us. We appreciate your feedback.
by A verified traveler
Posted 16 Oct 2022 on Hotels
Comment from Hotel Management
25 Oct 2022 by Casa Italia , Hotel Management
Estimado David agradecemos tu vista a nuestro hotel para nosotros es un placer poder recibirte y atenderte.Esperamos podamos recibirla pronto de nuevo
