Ratings based on 972 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Sep 2024
Comment from Hotel Management
19 Oct 2024 by Alexis - L'équipe de réception, Hotel Management
Merci beaucoup pour votre avis positif ! Nous sommes ravis que vous ayez apprécié votre séjour à l'Hôtel Ibis Bordeaux Meriadeck et espérons vous accueillir à nouveau prochainement.
by A verified traveler
Posted 13 Sep 2024
Very rude staff, room was and shower difficult.
Comment from Hotel Management
19 Oct 2024 by Alexis - L'équipe de réception, Hotel Management
Thank you for your feedback. We're truly sorry to hear that your experience with our staff anxd room did not meet your expectations. This is not the level of service we strive to provide. We will address these concerns with our team to ensure improvements are made. If you'd like to discuss this further, please feel free to reach out to us directly. Your comfort and satisfaction are important to us.
by A verified traveler
Posted 12 Sep 2024 on Hotels
Comment from Hotel Management
19 Oct 2024 by Alexis - L'équipe de réception, Hotel Management
Merci beaucoup pour votre avis positif ! Nous sommes ravis que vous ayez apprécié votre séjour à l'Hôtel Ibis Bordeaux Meriadeck et espérons vous accueillir à nouveau prochainement.
by A verified traveler
Posted 7 Sep 2024 on Hotels
Comment from Hotel Management
20 Oct 2024 by Timothé - L'équipe de réception, Hotel Management
Bonjour,Merci d'avoir pris le temps de partager votre avis !Nous sommes désolés que votre expérience n’ait pas pleinement répondu à vos attentes. Votre note de 6/10 souligne qu’il y a des aspects à perfectionner, et vos retours sont essentiels pour nous aider à nous améliorer. N'hésitez pas à nous indiquer ce que nous pourrions faire différemment. Nous espérons avoir l'occasion de vous offrir une expérience plus satisfaisante très bientôt !Bien cordialement,Timothé - L'équipe de réception
by A verified traveler
Posted 29 Aug 2024 on Hotels
Comment from Hotel Management
20 Oct 2024 by Timothé - L'équipe de réception, Hotel Management
Bonjour,Merci pour votre avis ! Nous espérons avoir l'opportunité de vous accueillir de nouveau !Bien cordialement,Timothé - L'équipe de réception
by A verified traveler
Posted 29 Aug 2024 on Hotels
Comment from Hotel Management
19 Oct 2024 by Alexis - L'équipe de réception, Hotel Management
Merci beaucoup pour votre avis positif ! Nous sommes ravis que vous ayez apprécié votre séjour à l'Hôtel Ibis Bordeaux Meriadeck et espérons vous accueillir à nouveau prochainement.
by A verified traveler
Posted 25 Aug 2024 on Hotels
Comment from Hotel Management
19 Oct 2024 by Alexis - L'équipe de réception, Hotel Management
Merci beaucoup pour votre avis positif ! Nous sommes ravis que vous ayez apprécié votre séjour à l'Hôtel Ibis Bordeaux Meriadeck et espérons vous accueillir à nouveau prochainement.
by A verified traveler
Buena ubicación, hotel basico
Posted 4 Aug 2024 on HotelsHotel bien ubicado, prestaciones básicas. Faltaba toallas de mano, rostro, etc.
Habitación un poco oscura y muebles muy basicos
Comment from Hotel Management
5 Aug 2024 by L'équipe de la réception, Hotel Management
Buenos Dias,Gracias por compartir tus comentarios. Nos alegra saber que la ubicación del hotel fue de tu agrado. Lamentamos que las prestaciones básicas no hayan cumplido con tus expectativas, especialmente en cuanto a las toallas y la luminosidad de la habitación. Tomaremos en cuenta tus observaciones para mejorar estos aspectos. Esperamos poder ofrecerte una mejor experiencia en tu próxima visita.Attentamente,Clément,El equipo de la recepcion
by A verified traveler
A good choice
Posted 3 Aug 2024 on HotelsVey conveniently located for the city centre and close to the excellent tram lines. Reasonably priced.
Comment from Hotel Management
3 Aug 2024 by La réception, Hotel Management
Good Afternoon,Thank you for your wonderful review! We’re delighted to hear that you found our location convenient and appreciated the tram access, as well as the reasonable pricing.We look forward to welcoming you back on your next visit!Best regards,Clément,The Reception Team
by A verified traveler
A great place to stay in Bordeaux
Posted 31 Jul 2024 on HotelsClean, quiet, comfortable, convenient, and eco-friendly stay! In addition: The staff were all really friendly and helpful, and they didn’t mind speaking French to me, even though I'm only an intermediate speaker. The breakfast was great, and the bar was a lovely place to have a well-made morning coffee made with a smile :)
The location is so close to a major tram line and multiple bus lines, so it's really easy to make your way anywhere from there.
Bonus: Pass on the housekeeping if you stay for 2 nights or more, and you get a free drink as an eco-friendly incentive!
Comment from Hotel Management
31 Jul 2024 by ibis Bordeaux Centre Meriadeck, Hotel Management
Good Afternoon,,Thank you so much for your fantastic review and for giving us a perfect score!We're thrilled to hear that you enjoyed your stay with us and appreciated the cleanliness, comfort, and eco-friendly aspects of our hotel. It's wonderful to know that our staff were friendly and helpful, and that you felt comfortable speaking French with them. We're also glad you enjoyed our breakfast and the bar, especially the morning coffee made with a smile.Our convenient location near the major tram and bus lines is indeed a great advantage, and we're happy it made your travels easier. We're pleased that you liked our eco-friendly incentive of a free drink for passing on housekeeping for stays of 2 nights or more.We look forward to welcoming you back on your next visit to Bordeaux!Best regards,Clément,The reception team
