Ratings based on 104 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Oct 2024
amazing site and hotel
by A verified traveler
Princess for a day
Posted 17 Jul 2024 on HotelsYou feel like a princess! It is a beautiful Chateau. The staff is amazing and take care of anything you need.
by A verified traveler
Posted 27 Jun 2024 on Hotels
Chambre 3
Ameublement inapproprié, les chaises sont inconfortable. Une fois assis, la table est beaucoup trop haute. Pas possible de prendre le petit déjeuner sur cette table ou même lire le journal. La douche est Nala conçue. Même pas de petite tablette pour y déposer le savon, il faut laisser les article au sol dans la douche. Un château offre davantage! Egalment , le wifi est seulement disponible dans la chambre.
by A verified traveler
Posted 22 Sep 2023
It has always been a dream of mine to stay in a real medieval chateau. We had an exceptional experience! Not only is the chateau absolutely beautiful, the staff and food was superb! They are all so friendly and accommodating. They go over and beyond and I would recommend a visit to everyone! Thank you so much for such a wonderful experience!
by A verified traveler
Posted 28 Aug 2023
Our stay at Château de Mercuès was fantastic. We stayed for one night and swam, dined, drank and slept wonderfully.
The staff were helpful, friendly, knowledgable and discreet. I cannot speak highly enough of all of them.
The pool area was build in the 60s and although maybe showing its age slightly, was charming, providing sunbeds and parasols
The evening service at La Dueze (on-site michelin starred restaurant) was impeccable. The food and wine were some of the best I have ever had.
The room was tidy, clean and comfortable and well equipped with tea-making, wi-fi and small minibar. The wine tour is a must. The cellars were immaculate and a testament to the care and dilligence of the staff thoughout.
The hotel is one of a kind. A genuine castle on top of a hill with some of the most breathtaking views I have ever experienced.
by A verified traveler
Posted 3 Jun 2023
Stunning property
by A verified traveler from Laguna Hills
Posted 17 May 2022
by A verified traveler
Hotel disappointing - Restaurant exceptional
Posted 30 Aug 2021 on HotelsThe room was large and the bed was very comfortable. The decor was very old and tired and the air conditioning did not work - no matter what the wall machine said. The worst part was that there was no shower in the bathroom. Only a bath with a hand held (no not attached on high).
The restaurant, on the other hand was exceptional
by A verified traveler
Posted 3 Aug 2021 on Hotels
The stay was amazing. Very nice and clean accomodation.
by A verified traveler
We’ll come back
Posted 5 Sep 2020 on HotelsA truly amazing place! The view is spectacular, and the service and the food are extraordinary. It‘s very well maintained (which is very hard work for such a place - an old castle). It‘s worth a stay!
