Ratings based on 264 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Sep 2024
Beautiful infinity pool with beach and sea views. Unfortunately weather was windy on some days but the pool area is well secluded and tucked away out of the winds.
Comment from Hotel Management
23 Sep 2024 by White Sands Beach Club, Hotel Management
Hello Helen, thank you so much for you review, It's so nice to hear that you enjoyed your stay with us. We would love to welcome you back for another holiday soon.
by A verified traveler
Posted 7 Aug 2024
Great location for a family holiday with little kids. Apartment was spacious with massive balcony and very well equipped for a self catering holiday. Pool area is ideal and lovely views of the bay. It could get quite busy and not always easy to get a sunlounger but no worse than most places. Very easy access to the beach below which we found was usually quite quiet. Playpark on site is a welcome addition and we were pleased to see a shade being put up while we were there. There are quite a lot of steps so worth bearing that in mind. We had a hire car and while the road outside appears quite busy we never struggled to get a space nearby. Local area has plenty restaurant options, all very friendly and good quality and roads to nearby towns and village were pretty quiet and easy to navigate. Would recommend.
Comment from Hotel Management
8 Aug 2024 by Jacqueline, Hotel Management
Thank you so much for your wonderful review. We are so happy to hear that you enjoyed your holiday with us and we would love to welcome you back for another visit soon
by A verified traveler
Posted 11 Jul 2024 on Hotels
by A verified traveler
Posted 18 Jun 2024
Our check in experience was not good, lots of confusion on the type of room. We thought we booked a room with a terrace and a view but for the first night we had a room with absolutely no view except of a wall. The people we dealt with the first night said it was due to Expedia and that they are a club so we get what is left and this was the last room. The next day a different person was at the front desk and they went out of their way to look after us for the next 2 nights due to a cancellation. Turned out to be a great short stay for us.
Comment from Hotel Management
19 Jun 2024 by White Sands Beach Club, Hotel Management
Good morning Geoff, Thank you so much for your review. Your opinion really matters to us and your feedback helps us to make the improvements needed to better our service. Unfortunately, we can never agree specific apartments to any of our guests as we have check ins everyday and sometimes this is impossible. We will always take note of any requests that we have in the system for apartment types and try our best to allocate you the best unit possible. As we are part of a club, some of our members have specific units every year or at the time of booking they can fix the unit themselves which can make it a little more difficult to deal with other guest's requests. We are all glad to hear that in spite of this you still managed to enjoy your holiday with us and we would love the opportunity to welcome you back again soon.
by A verified traveler from Bronx
Posted 7 Jun 2024
It’s a nice place. Great staff.
Comment from Hotel Management
11 Jun 2024 by Jacqueline, Hotel Management
Thank you so much! We would love to welcome you back or another visit soon.
by A verified traveler
Posted 29 May 2024
Very nice apartment. Only criticism of the apartment is the absence of a chopping board : )
Also, although we understand the pool rules we felt they were a bit strict (no balls, no inflatables, no toys) especially given lots of children visit. We have been to other hotels on the island where these things are permitted. However, the staff were amazing, friendly and helpful. The access to the beach is brilliant and the pool is lovely (apart from above comment). Overall a really nice place with a good vibe. We very much enjoyed our stay.
Comment from Hotel Management
30 May 2024 by Jacqueline, Hotel Management
Thank you so much for your lovely review. It make us really happy to know that you enjoyed your holiday with us and were impressed with our team. Unfortunately, due to health & safety we have to be quite strict with our pool rules. If there is ever anything that you may need in the apartment then just let us know, we do have chopping boards available on request. We look forward to welcoming you back for another visit soon.
by A verified traveler
Posted 12 Mar 2024 on Hotels
Comment from Hotel Management
13 Mar 2024 by Sergio , Hotel Management
Hi Ihar, thanks for stopping by and leave us great 10 of 10 score on Hotels.com!we can't wait to welcome you back!
by A verified traveler
Posted 20 Oct 2023 on Hotels
Comment from Hotel Management
23 Oct 2023 by Jacqueline, Hotel Management
Its great to know that you enjoyed your stay at White Sands. We look forward to welcoming you back for another visit soon.
by A verified traveler
Posted 29 Sep 2023
Really lovely and small complex with direct access to the beach. The apartment was spotless. It even had air con in both bedrooms and the lounge! Great to have complimentary reliable WiFi, and access to UK TV channels.
Pool was clean and there were plenty of sun loungers, all with comfy cushioning.
Comment from Hotel Management
2 Oct 2023 by Jacqueline, Hotel Management
Its so nice to hear that you enjoyed your stay with us. We always do our best to make sure that everything is perfect for our guests and its lovely to know that you appreciated this. We look forward to welcoming you back again soon.
by A verified traveler
Posted 23 Sep 2023 on Hotels
Comment from Hotel Management
25 Sep 2023 by Jacqueline, Hotel Management
Thank you! We hope to see you again soon.
