Ratings based on 52 Verified Reviews
3.9 Room cleanliness
3.6 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Sep 2024
Good place to stay
Comment from Hotel Management
18 Oct 2024 by Set Hotels, Hotel Management
Thank you for your comments!!
by A verified traveler
Posted 27 Aug 2024
I've recently returned from a 10night stay with my family. Pools and location to the beach were great. Aside from that, I don't have much good to report.
- Accommodation was poor. Basic 2 bed apartment was insanely small. Balcony was too small to be practical. Self catering element was impossibly small. As you get out the shower you're backing into the toilet. Walls are paper thin. Second bedroom more like a cupboard. Beds incredibly uncomfortable. The apartment was extremely dated & really needs work, to the point where it was impractical. Bathroom tap was impossibly stiff. Shower curtain pole fell on my son whilst he was in it. Front door card failed on 3 different occassions & we were left on the doorstep in the burning sun whilst waiting for a handyman.
- The buffet was great for breakfast, good variety of hot and continental options. However it was pretty poor at dinner. The meat & fish were fatty, chewy & poor quality. Very limited options for children. One of the biggest issues for me was that there were flies all over the food at all times. And my biggest complaint being that you don't even get a glass of water with your dinner despite paying for half board. Water costs extra which I've never come across in any hotel buffet. Everyone we spoke to quite rightly had issue with this.
- Don't expect to get a sunbed or umbrella after 8am - there are simply not enough to go around.
- Entertainment is low quality for peak prices.
This is a 2-3 star hotel with good pools.
Comment from Hotel Management
29 Aug 2024 by Seth Isla Paraíso Team, Hotel Management
Thank you for taking the time to share your experience with us Natasha. We are sorry to read that your stay did not live up to your expectations. We are happy to know that you enjoyed the pools and the beach location, but we are sorry to read that the accommodation did not live up to your expectations.We take your comments about the size and comfort of the accommodation very seriously. We are committed to reviewing these aspects to improve the experience for our future guests. We appreciate your feedback as it helps us to identify areas where we can make improvements. Should you decide to give us another opportunity in the future, we would love to provide you with an experience more in line with your expectations.Thank you again for your comments and for staying with us.
by A verified traveler
Posted 27 Jul 2024 on Hotels
Comment from Hotel Management
30 Jul 2024 by Seth Isla Paraíso Team, Hotel Management
Thank you for your fantastic review Stephen!
by A verified traveler
Posted 15 May 2024
Comment from Hotel Management
16 May 2024 by Seth Isla Paraíso Team, Hotel Management
Thank you so much for your fantastic review Gary!
by A verified traveler
Posted 17 Oct 2022
The apartment was basic but okay for us. The pools were lovely and it was in a great location with a fairly easy walk to the beach, which was stunning.
Comment from Hotel Management
17 Oct 2022 by Toni, Set Hotels, Hotel Management
Thank you for your comments.
by A verified traveler
Spacious apartment with sea view
Posted 13 Oct 2022 on HotelsWe booked a 1 bedroom apartment but when we arrived we had been upgraded to a 2 bedroom apartment with a sea view. Spacious apartment with everything needed. We did ask for a quiet location but were right above the pool so it was always noisy. It would be even worse during the school holidays. The pool and surrounding area was always kept very clean. We had until 12 noon to check out which was a bonus. We didn't have any meals there so can't comment on them. The cleaning service was good except that when we went out we always shut & locked the balcony door but following the clean the maids left the balcony door not only unlocked but open as well. Not very safe. Lovely beach a few minutes walk away but there are many steps to reach it. Not suitable for the old or disabled. All things considered we had a very good time & would recommend.
Comment from Hotel Management
17 Oct 2022 by Toni, Set Hotels, Hotel Management
Good afternoon Judith, Thank you for your comments. They are much appreciated.
by A verified traveler
Holiday Review July 2022
Posted 29 Jul 2022 on HotelsEnjoyed the breakfast and dinner and the hotel location was great for the beach. Hotel staff all very helpful and cheerful.
Comment from Hotel Management
29 Jul 2022 by Toni. Set Hotels, Hotel Management
Thank you for your comments!!
by A verified traveler
Posted 5 Jul 2022
by A verified traveler
Short break
Posted 5 Jun 2022 on HotelsWeather fab, staff amazing and helpful. Would recommend to everyone. Beautiduo location with a beach on thw doorstep
Comment from Hotel Management
6 Jun 2022 by Toni. Set Hotels, Hotel Management
Thank you for you comments!!
by A verified traveler
Excelente lugar para unas vacaciones tranquilas
Posted 9 Aug 2021 on HotelsDefinitivamente volvería! A tan solo unos metros de una playa hermosa, tranquilo en las noches para descansar, supermercados y restaurantes cerca, staff súper amable, etc…
