Ratings based on 84 Verified Reviews
4.6 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Jul 2020 on Ebookers
NIE WIEDER!
Sehr schlechtes Personal, welches fast nie vor Ort anwesend war und auch keine Auskunft zum Restaurant/Bar (Frühstück) und Check-out geben konnte. Wir standen beim Check-out vor einer leeren Reception und bei Nachfrage hiess es, dass wir noch bis 14:00 Uhr warten müssen (Check-out gemäss Info-Mail und Infobroschüre im Zimmer 11:00 Uhr). Ebenfalls wusste er auch nicht Bescheid, ob das Zimmer (inkl. oder exkl. Frühstück) bereits bezahlt wurde. Ein Päärchen, welches bereits den vollen Preis inkl. Frühstück bezahlt hat, hatte das selbe Problem. Von einer Problemlösung keine Spur...
by A verified traveler
Consigliato!
Posted 2 Jul 2020 on HotelsStanza bellissima e spaziosa con vista su Menziken e le vicine colline. Il letto era comodissimo e non avrei voluto alzarmi la mattina successiva. Le uniche due note negative sono l’assenza di attacchi usb in camera e l’assenza di una reception 24 ore. La mattina al momento del checkout non c’era nessuno se non un cartello che avvisava gli ospiti di chiamare un numero di telefono in caso di emergenze. Escludendo queste sciocchezze non posso che consigliare questo Hotel
Comment from Hotel Management
9 Jul 2020 by Andrea - Res.Dep., Hotel Management
Gentilissimo Sig. Alessio
La ringraziamo molto per il Suo Feedback positivo
e sarà nostro piacere poter ospitarLa nel nostro Hotel la prossima volta.
Cordiali saluti
Andrea - Res.Dep.
by A verified traveler
i Love it
Posted 21 May 2020 on HotelsI stay often at Glashaus, great standard and rooftop bar. And excellent Gym!
Comment from Hotel Management
21 May 2020 by Andrea - Res.Dep., Hotel Management
Buongiorno Sig. Francesco
La ringraziamo molto per il suo Feedback positivo.
In attesa di poterLe dare nuovamente il nostro benvenuto, cogliamo l'occasione per porgerLe i nostri piu' cordiali saluti.
by A verified traveler
Lovely hotel
Posted 6 Mar 2020 on HotelsLovely hotel great stay
by A verified traveler
Posted 19 Jan 2020 on Hotels
by A verified traveler from Montreal
Posted 30 Oct 2019
Modern style with a Nordic touch. Very tasteful. Everything is clean and well designed. It’s a pleasure to stay over.
Comment from Hotel Management
3 Dec 2019 by Rezeption, Hotel Management
Vielen Herzlichen Dank für die tolle Bewertung. Wir freuen uns, hat es Ihnen bei uns so gut gefallen.
Herzliche Grüsse
Ihr Glashaus Team
by A verified traveler
Posted 26 Aug 2019
The rooms are amazing and staff members very professional and helpful
by A verified traveler
Unusual Hotel
Posted 23 Jul 2019 on HotelsThis hotel was quite unique in decor and location. The views were amazing ,probably one of the best we have stayed in. However the location was only chosen as it was 30mins from Lucerne and offered better value.
by A verified traveler
It’s ok
Posted 3 Jun 2019 on HotelsThe location is good, 35 minutes from Luzerne, 1 and half hour from Interlaken. View from the room is amazing, town not so good.
Hotel room great however when you get there do not get surprised, it does not look like a hotel at all. It is a 13 floor high building, the hotel is on the top floors.
1st night was a nightmare. Restaurant above the room and woke up at 3:30am from loud noises coming from upstairs. The noise was on for 1 and half hours. They must have rearranged the restaurant, moving chairs, piano. Not the best experience. The whole next day on our trip I was so tired from bad sleep.
by A verified traveler
Hidden gem with perfect rooftop bar
Posted 8 Aug 2018 on HotelsThe check in was smooth and quick, front desk agent was very kind and gave us advices where to eat nearby and so on. The room cleanliness was impeccable, view was also great as rooms are located on the upper floors I believe all the rooms have good view. Minor problem for us was the size of the bed(really small) and that there were no coffee and tea making facilites in the rooms, and in a 4 star hotel all rooms should provide at least a nespresso machine and a boiler in my opinion and based on previous expriences. Parking is outdoor but absolutely safe. The hotel has an amazing rooftop bar which is the best place to enjoy sunsets, i would book my table in the morning as it was busy both nights we were there. There is also a huge and well equipped gym.
The hotel is conveniently located between Zurich and Luzern, we loved the location and even saw the famous swiss happy cows on our way to the hotel.
All in all we would return anytime we are in Switzerland again.
