Ratings based on 397 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Oct 2024
The most incredible place I’ve ever been. Annecy is magical in its own right but Le Palace far exceeded our expectations. The photos don’t to it justice. We remarked how we need to come back and spend a whole week,2 nights was not enough
by A verified traveler
Posted 9 Oct 2024
Great property on a beautiful location...but away from the busy part of town. Need a car to get around.
by A verified traveler
Posted 25 Aug 2024
The security was very good, too good in fact that we had to wait 10min before the staff could get a response from the desk to open the gate. We rented bikes and the only way we got back in was because someone was leaving t the time. The room was fine, comfortable bed, excellent bath tub. Wish it had a microwave but everything else was there. Refrigerator was stocked with drinks but we didn't take any because who knows how much they might have charged. $35 euro per person is a pretty ridiculous fee for breakfast, especially for us who just have coffee and something small.
Comment from Hotel Management
25 Aug 2024 by The management, Hotel Management
599 / 5 000Dear Williams,We thank you for taking the time to share your experience at the Palace of Menthon.We have a porter service that allows us to ensure security and guarantee absolute tranquility to our customers.We are delighted that you appreciated the quality of our bedding.Do not hesitate during your next visit to ask for an express breakfast which is offered at the bar, in order to enjoy a hot drink and a pastry to avoid paying the price of the buffet breakfast.With pleasure,
by A verified traveler
Posted 10 Jul 2024
by A verified traveler
Posted 6 Jul 2024
Booked this hotel and found out that I had an insect scabies rash and emailed the property requesting a refund or a change of dates so that I would not bring insects to the their hotel. I sent a picture of the rash all over my legs.
They said no we have a no cancel policy. And no changes. So they just said ok to come. This is highly contagious. Very disappointed in their lack of understanding and willingness to allow their hotel to become infested.
Comment from Hotel Management
25 Aug 2024 by The management, Hotel Management
Dear Eric,We are sorry for you and hope that your erruption has passed. Indeed we have a reservation service that manages several establishments and that applies a cancellation and refund policy, at this time of year we cannot afford to deviate from it.We are sorry and hope to welcome you despite everything.Sincerely
by A verified traveler
Posted 6 Jul 2024
What gorgeous views, beautiful rooms and superb staff! The breakfast buffet was just lovely. The hotel even smells amazing!!
Comment from Hotel Management
25 Aug 2024 by La Direction, Hotel Management
Dear SuzanWe are delighted to read that your experience at the Palace of Menthon lived up to your expectations.We will pass on your feedback to our teams.We look forward to welcoming you againSincerely
by A verified traveler
Posted 25 Jun 2024
Hotel is exceptional , with a commanding view of the lake.
We would definitely stay again.
Staff are excellent and helpful.
by A verified traveler
Posted 6 Jun 2024
by A verified traveler
Posted 15 May 2024
If you are looking to spend a quiet, relaxing holiday, this is the spot. The views and gardens are spectacular. The pool has a gorgeous view of the lake. Breakfast had good selection. And the staff was wonderful, looking over every single detail. As a solo traveler this was the perfect spot.
by A verified traveler
Posted 18 Feb 2024 on Hotels
