Ratings based on 46 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Oct 2024
Beautiful hotel. Staff very efficient.
Coffee in restaurant could be improved.
Comment from Hotel Management
3 Oct 2024 by Ángel Lorenzana - Guest Service Manager, Hotel Management
Dear Samantha,Thank you very much for sharing your experience at Palladium Hotel Menorca through Expedia. We are delighted to hear that you enjoyed your stay and rated our hotel with the highest score.We sincerely appreciate your kind words regarding the beauty of our facilities and the efficiency of our team. We strive to provide exceptional service, and it is gratifying to know that we met your expectations.We also took note of your feedback regarding the coffee in the restaurant. We highly value the opinions of our guests and will use your suggestion to improve the quality of our beverages, as your satisfaction is our top priority.We look forward to the opportunity to welcome you back on your next visit and to continue providing you with a memorable experience.Kind regards,Ángel Lorenzana - Guest Service Manager
by A verified traveler
Posted 26 Sep 2024
It was perfect experience. Nice room, beautiful each and very friendly stuff.
Comment from Hotel Management
26 Sep 2024 by Ángel Lorenzana - Guest Service Manager, Hotel Management
Dear Anatoli,Thank you very much for sharing your wonderful review about your stay at Palladium Hotel Menorca. We are delighted to hear that you had a perfect experience and that you enjoyed your room, the beautiful surroundings, and the friendliness of our staff.We look forward to welcoming you back for another memorable stay in the future.Kind regards,Ángel Lorenzana - Guest Service Manager
by A verified traveler
Posted 23 Sep 2024 on Hotels
Loved the couple of nights we spent at The Palladium. Wished we had booked longer. Staff on reception, restaurant, bar, games team and room service all so friendly. There was a great choice of food and drinks. Entertainment fun too. Loved the aqua class. Views from the hotel are like s picture postcard. Could not fault it.
Comment from Hotel Management
23 Sep 2024 by Ángel Lorenzana - Guest Service Manager, Hotel Management
Dear Pauline,Thank you so much for taking the time to share your fantastic experience at Palladium Hotel Menorca. We are absolutely delighted to hear that you loved your stay with us, even if it was just for a couple of nights! Your kind words about our staff across various departments—reception, restaurant, bar, games team, and room service—mean the world to us. We strive to provide a welcoming and friendly atmosphere, and it’s wonderful to know we succeeded during your visit.We’re also pleased to hear that you enjoyed the great selection of food and drinks available. Our culinary team works hard to ensure that our guests have a delightful dining experience, and it’s gratifying to know that you found everything to your liking. Additionally, it’s fantastic to hear that you had fun with our entertainment offerings, particularly the aqua class, which is a guest favorite.The views from the hotel truly are breathtaking, and we’re glad they added to the enjoyment of your stay. We genuinely appreciate your feedback and are thrilled to know that you could not fault your experience.We hope to welcome you back soon, perhaps for a longer stay so you can fully enjoy all that our hotel and the beautiful surroundings have to offer. Thank you once again for choosing Palladium Hotel Menorca.Kind regards,Ángel Lorenzana - Guest Service Manager
by A verified traveler
Posted 20 Sep 2024
Was ok for a short stay. Entertaiment is more for kids not for adults.
Comment from Hotel Management
22 Sep 2024 by Ángel Lorenzana - Guest Service Manager, Hotel Management
Dear Ms. Ferenczy,Thank you for choosing Palladium Hotel Menorca and for sharing your feedback regarding your stay with us. I would like to inform you that we will take your comments into consideration to adapt our entertainment, ensuring it appeals to all our guests. We would be delighted to welcome you back to Menorca, and if you have any additional feedback about your experience, we would be happy to hear from you.Thank you once again for choosing us.Kins regards,Ángel Lorenzana - Guest Service Manager
by A verified traveler
Posted 7 Aug 2024
Great place to say. Superb service. All inclusive food options were amazing.
Comment from Hotel Management
8 Aug 2024 by Ángel Lorenzana - Guest Service Manager, Hotel Management
Dear Paul,Thank you for sharing your wonderful review of your stay at Palladium Hotel Menorca. We are thrilled to hear that you had a great experience and that our service met your expectations.We are particularly delighted to know that you enjoyed the all-inclusive food options. Our team works hard to provide a variety of delicious and high-quality dishes, so it's fantastic to hear that you found them amazing.Your positive feedback motivates us to continue striving for excellence. We hope to have the pleasure of welcoming you back to our hotel in the future.If there is anything else we can assist you with or if you have any further comments, please do not hesitate to contact us.Kind regards,Marta Zaharia - Guest Service
by A verified traveler
Posted 6 Aug 2024
Hotel es súper lindo , su personal muy atento !!
Nuestra salida era a las 12 MD y y nuestro vuelo sale a las 7:30
Pm ….asi que nos permitieron quedarnos y seguir disfrutando de las instalaciones , almuerzo y una habitación por una hora para ducharnos y salir para el aeropuerto !!
Ha sido una experiencia increíble !!
Mil felicitaciones a todo el personal de este hotel !!
Comment from Hotel Management
7 Aug 2024 by Ángel Lorenzana - Guest Service Manager, Hotel Management
Estimado Jorge,Muchas gracias por compartir su experiencia en el Palladium Hotel Menorca. Nos alegra mucho saber que disfrutó de su estancia y que nuestro personal fue atento y servicial durante su visita.Nos complace saber que pudimos hacer que su salida fuera más cómoda al permitirle seguir disfrutando de las instalaciones y proporcionarle una habitación por una hora para ducharse antes de su vuelo. Es fantástico saber que esto contribuyó a hacer su experiencia aún más especial.Agradecemos sinceramente sus amables palabras y felicitaciones para nuestro equipo. Trabajamos constantemente para ofrecer el mejor servicio posible y sus comentarios nos animan a seguir haciéndolo.Esperamos tener el placer de recibirle nuevamente en el futuro. Si necesita algo más o tiene alguna otra sugerencia, no dude en contactarnos.Reciban un cordial saludo,Ángel Lorenzana - Guest Service Manager
by A verified traveler
Posted 31 Jul 2024
Great location and great views! Beach within walking distance. Very good choice of food and drink on all-inclusive. Minor issue with wet room design- water does get everywhere but nothing a few more towels couldn’t fix. Would definately stay again.
Comment from Hotel Management
1 Aug 2024 by Ángel Lorenzana - Guest Service Manager, Hotel Management
Dear Mrs. Chi,Thank you very much for taking the time to share your feedback about your recent stay at Palladium Hotel Menorca. We are thrilled to hear that you enjoyed our great location and stunning views, as well as the convenience of having the beach within walking distance. Your kind words about the variety and quality of our food and drink options in the all-inclusive package are greatly appreciated.We strive to provide a delightful and hassle-free experience for all our guests, so it's wonderful to know that we met your expectations in these areas.We have taken note of your comment regarding the wet room design and the issue with water spreading. We apologize for any inconvenience this may have caused. Your suggestion about providing more towels is very helpful, and we will certainly consider it to improve the comfort and satisfaction of our future guests. Feedback like yours is invaluable as it helps us continually refine our services and facilities.It is especially rewarding to hear that you would definitely choose to stay with us again. Your positive feedback is a great source of motivation for our team, and we are committed to maintaining the high standards that made your stay enjoyable.We genuinely look forward to welcoming you back to Palladium Hotel Menorca. If there is anything specific we can do to make your next stay even more enjoyable, please do not hesitate to let us know. Your comfort and satisfaction are our top priorities.Thank you once again for your valuable feedback and for choosing Palladium Hotel Menorca. We hope to have the pleasure of hosting you again soon.Kind regards,Ángel Lorenzana - Guest Service Manager
by A verified traveler
Posted 30 Jul 2024
excellent hotel
Comment from Hotel Management
30 Jul 2024 by Ángel Lorenzana - Guest Service Manager, Hotel Management
Dear Avinash,Thank you for choosing Palladium Hotel Menorca. We are delighted to hear that your experience at Palladium Hotel Menorca was excellent.Our team continuously strives to provide the best possible service and create unforgettable memories for our guests. Your recognition is a great motivation for us to keep improving and delivering exceptional experiences.We look forward to welcoming you again in the near future. If you have any other suggestions or requests, please do not hesitate to contact us.Kind regards,
by A verified traveler
Nice hotel, steep walk to beach.
Posted 19 Jul 2024 on HotelsNot usually a fan of staying in this kind of big hotel, preferring a smaller setup usually. But check-in felt warm and welcoming. Room was a great size, nice bathroom with double walk-in shower. The clincher for this trip was the hot-tub on the balcony which did not dissapoint. Hotel is nestled on the top of a hill, be prepared to have a lengthy and steep climb up from the beach. Pool area is big enough to have a niceAdults only area aeay from the main pool. Book a cabana for a nice touch. Food was generally good. Nice variety on offer across breakfast lunches and dinners. A shame some of the signage was not available on the local dishes as this could have been a nice way of explaining what things were. Mostly Spanish only speaking waiting team which led to a couple of awkward conversations. But not enough to put you off.
Overall a great stay.
Comment from Hotel Management
21 Jul 2024 by Ángel Lorenzana - Guest Service Manager, Hotel Management
Thank you for sharing your detailed feedback about your recent stay at Palladium Hotel Menorca. We're delighted to hear that despite usually preferring smaller hotels, you enjoyed your experience with us.We’re pleased that your check-in experience was warm and welcoming and that you found your room spacious and comfortable. It's great to hear that the jacuzzi on the balcony exceeded your expectations and added to your enjoyment of the trip.We appreciate your comments about our location and the pool area. It's wonderful to know that you liked the adults-only section and found the suggestion to book a cabana helpful. We’re also glad that you enjoyed the variety of food offered across breakfast, lunch, and dinner.We apologize for the inconvenience caused by the lack of signage for local dishes and the language barrier with some of our staff. Your feedback is valuable, and we will work on these areas to enhance our guests' experience further.Thank you once again for your review. We hope to have the pleasure of welcoming you back in the future for another great stay.Kind regards,Ángel LorenzanaGuest Service ManagerPalladium Hotel Menorca
by A verified traveler
Posted 17 Jul 2024 on Hotels
Comment from Hotel Management
18 Jul 2024 by Ángel Lorenzana - Guest Service Manager, Hotel Management
Dear Mrs. Piercy,Thank you for your excellent rating. We are delighted to hear that your stay at Palladium Hotel Menorca was so satisfying and that you thoroughly enjoyed your experience with us.It's a real pleasure for us to have met all your expectations and to have contributed to making your stay memorable. Knowing that our service, facilities, and location met your needs is very rewarding.We sincerely appreciate your preference and trust in choosing us for your visit to Menorca. It would be an honor to welcome you back in the future. We are always here to provide you with another unforgettable experience at our hotel.Thank you once again for sharing your very positive feedback. Please feel free to reach out if you need anything else or if there's any way we can further enhance your next visit.Kind regards,Marta Zaharia - Guest Service
