Ratings based on 114 Verified Reviews
4.4 Room cleanliness
4.6 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Sep 2024
We had a pleasant stay at the MarSenses Paradise Club in Menorca. The service was excellent, and the rooms were comfortable. The buffet offered a wide variety of options, ensuring there was something for everyone. The hotel also provides a lot of activities and entertainment, making it a great choice for families with kids. Overall, it's good value for money.
On the downside, we visited in late September and found that the swimming pools weren't heated. As a result, very few people were swimming, and the kids' pool was quite cold, so it was more enjoyable to spend time at the beach.
by A verified traveler
Posted 2 Sep 2024
by A verified traveler
Posted 23 Jul 2024
We were able to get chairs by the pool everyday and took part in the pool activities. There was plenty of variety of food to choose from. The only downside was that slush puppies didn’t come with straws and these really don’t taste the same without apparently. A variety of evening entertainment was enjoyed too.
We definitely recommend to others and even come back again ourselves.
by A verified traveler
Posted 8 Jun 2024
If you value quantity above quality you will enjoy yourself here.
We booked all inclusive but ended up eating out 6 nights out of 7. The food is low quality mass catering, not inedible but not enjoyable. The wine is awful, a €5 bottle from the supermarket opposite was so much nicer! Beer is your best option really.
The rooms are clean, if basic, and everything looks like it does in the pictures.
The water slides occupied our 6 and 9 year old every day for about an hour, they really enjoyed them. However the pools are all unheated so any longer than an hour and they came out shivering with blue lips!
All in all, I felt this was quite a lot of money for what we got at the resort. However Menorca itself is beautiful, you are well placed here for the town of Citudella or taking a boat down the coast. The beach is in easy walking distance and is a lovely sandy cove. The sea was warmer than the pool!
by A verified traveler
Posted 17 May 2024
It is a lovely hotel that seems to cater for all. The pool areas were lovely with a separate pool for kids which was in a different area of the complex. This was nice for people like us who didn’t have children with us.
The food was lovely, ample choices and very fresh.
Drinks were also good with a wide variety of choice.
The hotel is in a nice position next to the Marina which has plenty of restaurants to choose from if you wanted to venture out.
Overall I would recommend.
Comment from Hotel Management
9 Jun 2024 by Oscar.(Guest Exp.), Hotel Management
Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success
by A verified traveler
Marsenses
Posted 12 May 2024 on HotelsLovely hotel and staff. Super clean and very conveniently placed for access to the marina. Food was plentiful but not the nicest
Comment from Hotel Management
13 May 2024 by Oscar.(Guest Exp.), Hotel Management
Thank you very much for sharing this review of your recent stay at MarSenses Paradise Club.
by A verified traveler
Posted 5 Aug 2023
Great time at a lovely hotel. All inclusive was good and pools brilliant for our 8 year old son. Minor grumbles - only restaurant often had big queues for hot buffet (more, distinct stations would help) and big queues at some times to be seated despite free tables for 4 (main reason being big groups of 5 clogging up the entrance waiting to be seated together). Also be prepared for music going on late if around main pool and on the sofa bed... bedroom itself was quiet. Local area is amazing with dozens of nice restaurants, shops and arcades for kids within 5mins walk aroubd the marina. Beautiful beach just 10 mins away. We will be back!
Comment from Hotel Management
6 Aug 2023 by Oscar (Guest Exp.), Hotel Management
Thank you for the great feedback of your recent holiday experience at our MarSenses Paradise Club; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy and staff were able to meet all your needs during your stay.
by A verified traveler
Posted 29 May 2023 on Hotels
Comment from Hotel Management
31 May 2023 by Oscar (Guest Exp.), Hotel Management
Gracias por tu valoracion.
by A verified traveler
Posted 23 Jul 2022
Marsenses is great for families both with young kids and teenagers. The apartments were nice and staff were very helpful and friendly. Overall a really nice stay and I would recommend for sure.
Comment from Hotel Management
28 Jul 2022 by Oscar (Guest Exp.), Hotel Management
We would like to thank you for the praising review you shared following your recent visit to our MarSenses Paradise Club and are delighted to read that we were able to match your expectations.
by A verified traveler
Posted 11 May 2022
At the time I visited it was really quiet which I was surprised at due to how nice a place it was. Not only this the entire team were so welcoming and nice. The entertainment put on every single day was brilliant and the team putting on the entertainment did it with such energy. Wish I could’ve stayed longer, recommend to everyone!
Comment from Hotel Management
11 May 2022 by Oscar (Guest Exp.), Hotel Management
Dear Gateth,
Thank you very much for sharing this great review of your recent stay at MarSenses Paradise Club. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.
