Ratings based on 124 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Sep 2024
Great service, amazing staff from the manager, through reception, restaurant services to cleaning staff. Our third time here and just gets better. Good evening's entertainment too. We will be back again soon.
Comment from Hotel Management
21 Sep 2024 by Grupotel Macarella Suites & Spa, Hotel Management
Thank you so much for your excellent review and super kind comments! We are delighted to know that you enjoyed your stay with us once more and look fordward to welcoming you back again!
by A verified traveler
Posted 12 Sep 2024
Excellent hotel, staff, room and food.
Expensive for a one night stay but certainly an upgrade from standard room. So worth it in the end.
Comment from Hotel Management
15 Sep 2024 by Recepción Grupotel Macarella Suites & Spa, Hotel Management
Dear Mr Franklin, thank you so much for your feedback and excellent rating! We would love to receive your visit again.Warm regards from Menorca,
by A verified traveler from Buckingham
Posted 11 Sep 2024
No complaints, staff very friendly, service excellent, food good quality, everywhere was clean and our room was spacious and comfortable. Beach is a bit small and therefore always busy, but the pool area is beautiful and loads of space .
Comment from Hotel Management
15 Sep 2024 by Recepción Grupotel Macarella Suites & Spa, Hotel Management
Dear Stephen, thank you so much sharing your review and for the amazing rating! It is great to know that you enjoyed your stay, our service, facilities and location. We hope that you visit us soon again!Best regards from Menorca,
by A verified traveler
Posted 16 Jul 2024
Nice hotel spacious rooms,lovely pool area
Comment from Hotel Management
23 Aug 2024 by Departamento de Recepción, Hotel Management
Thank you very much Stephen for your feedback and kind words! We are happy to know that you liked our rooms and enjoyed the pool. It will be a pleasure to welcoming you back!Best regards.
by A verified traveler
Posted 6 Jul 2024
Great hotel very friendly and helpful staff. Would highly recommend
Comment from Hotel Management
23 Aug 2024 by Departamento de Recepción, Hotel Management
Dear Tara, thank you so much for your kind words and excellent rating! We look forward to welcoming you back!Best regards from Menorca.
by A verified traveler
Posted 29 Jun 2024 on Ebookers
The resort is more beautiful than pictures show.
Comment from Hotel Management
23 Aug 2024 by Departamento de Recepción, Hotel Management
Thank you very much Roija for your exellent rating and kind remark! We are delighted to know that you enjoyed your stay with us and we look forward to welcoming you back! Best regards from Menorca.
by A verified traveler
Posted 25 Jun 2024
Comment from Hotel Management
23 Aug 2024 by Departamento de Recepción, Hotel Management
Thank you very much for taking the time to give us your feedback! We look forward to welcoming you back. Kind regards from Menorca.
by A verified traveler
Posted 16 Jun 2024
The hotel is an easy 5 minute stroll to the beach or marina, which has plenty of restaurants to choose from. We had a 1 bedroom apartment, with lounge and kitchenette, large bathroom - it was spacious, comfy bed and though the decor felt a little dated the whole hotel was immaculately clean and our apartment serviced every day. All the staff really friendly and helpful, restaurant team welcoming and the breakfast plentiful, though a bit predictable.
Pool area is beautiful different depths, gardens well laid out with plenty of loungers which looked new (no fighting for sunbeds!). No loud music playing, which was fab. We really enjoyed our stay, the location and the relaxed feel of the hotel.
Booked our transfers through Expedia which were really efficient, with lovely drivers.
Comment from Hotel Management
24 Aug 2024 by Departamento de Recepción, Hotel Management
Thank you so much Sue for your amazing review and excellent rating! We are delighted to know that you enjoyed your stay with us and look forward to welcoming you again! Best regards
by A verified traveler
Posted 11 Jun 2024
The hotel is great and the staff is absolutely amazing. The swimming pool was our favourite part. The air conditioning wasn't great, and they charged extra for things like the room safe, or a baby chair.
Comment from Hotel Management
24 Aug 2024 by Grupotel Macarella Suites & Spa, Hotel Management
Dear Anastasia, many thanks for your feedback and kind words. We look forward to welcoming you back again!Best regards from Menorca,
by A verified traveler
average hotel with average services
Posted 17 May 2024 on HotelsComment from Hotel Management
24 Aug 2024 by Grupotel Macarella Suites & Spa, Hotel Management
Thank you very much Eckhardt for taking the time to give us your feedback and rating. We hope to have the opportunity to welcome you back and to enhance your impression.Best regards from Menorca.
