Ratings based on 395 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Dec 2024
Nice place to stay, my only criticism is the 100.00 deposit, but understand why its done.
by A verified traveler
Posted 16 Dec 2024
When we checked into our room it was open and no pillow cases and the key didn’t work. Later on we had people open our door when we were sleeping and they filed a complaint on us. We then had a desk worker come up and ask who we were and that there was a complaint against us. Found out they put us in the wrong room and then put them in our room. We also had lukewarm showers the next morning!! We will probably not stay here again
by A verified traveler
Posted 26 Nov 2024
by A verified traveler
Posted 29 Oct 2024
Large crack in bathroom mirror. Red stain on top cover of bed. Asked for fresh towels in morning, they never gave us any. Went to front desk with dirty towels & asked for clean ones & he said, “I told you when you checked in to let me know when you needed fresh towels.” It was rude, especially when we did indeed ask for them. Also needed trash taken out as it was full & they didn’t do that either. Very disappointing - will not stay there again.
Comment from Hotel Management
30 Oct 2024 by Chetna, Hotel Management
Hi Mr. John,Thank you taking your time to review us. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 1-715-235-5664.
by A verified traveler
Posted 19 Oct 2024
Overall was great.
The breakfast was very good. The French toast was really good.
But the plasticware was sold thin it couldn’t poke itself out of its covering.
Just that seem to give you the feeling of Motel 6
Comment from Hotel Management
22 Oct 2024 by Chetna, Hotel Management
Hi Wayne,Thank you so much for reviewing your recent stay. I am glad that you enjoyed breakfast during your stay. We do take positive or negative comments very seriously and take corrective action. so rest assured we will work on plasticware. I apologize for any inconvenience you had.Hope you will stay with us again
by A verified traveler
Posted 13 Oct 2024
I was in town for Stout family weekend. The girl is close to campus. Spacious room.
Comment from Hotel Management
22 Oct 2024 by Chetna, Hotel Management
Hi Karla,Thank you so much for reviewing your recent stay. I am glad that you enjoyed your stay with us. Your 5 star review encourages our team. I will share your review with my staff. Come see us again whenever in the area. Thanks, Have a great Day!
by A verified traveler
Posted 30 Sep 2024
Love how close it is to the trail
Comment from Hotel Management
7 Oct 2024 by chetna, Hotel Management
Hi Barbara,Thank you for taking your valuable time to review us. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
by A verified traveler
Posted 19 Sep 2024
Average stay.
Comment from Hotel Management
7 Oct 2024 by Chetna, Hotel Management
Hi Jerome,Hi Barbara,Thank you for taking your valuable time to review us. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
by A verified traveler
Posted 16 Sep 2024 on Hotels
The good - Comfortable bed, clean room, decent breakfast. The bad - faulty door latch on room made it hard to close door, so had to slam it shut - pretty annoying! Asked evening staff on first night to address the next day, didn’t happen. First day of a 3-day stay, no cleaning service - asked front desk to clean the next day, and it happened but why’d I have to ask? And the side door didn’t have a card scan (broken/non-existent) so you couldn’t use it for entry which really sucked because all the parking was at that end of the building! Please do a better job with the facilities maintenance.
Comment from Hotel Management
8 Oct 2024 by Chetna, Hotel Management
Hi Todd,Thank you for taking your time to review your recent stay at our property. Accept my apology for not exceeding your expectations.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
by A verified traveler from Geneva
Posted 8 Sep 2024
The property was great, the staff no so much. The guy at the check in , had a strong accent and keep telling us that he didn’t speak Spanish ,we were not…
And at the check out, the girl seems like she didn’t know wat to do…
Comment from Hotel Management
8 Oct 2024 by Chetna, Hotel Management
Hi Juan,Thank you for taking your time to review your recent stay at our property. Accept my apology for not exceeding your expectations.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
