Ratings based on 388 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Oct 2024
Large crack in bathroom mirror. Red stain on top cover of bed. Asked for fresh towels in morning, they never gave us any. Went to front desk with dirty towels & asked for clean ones & he said, “I told you when you checked in to let me know when you needed fresh towels.” It was rude, especially when we did indeed ask for them. Also needed trash taken out as it was full & they didn’t do that either. Very disappointing - will not stay there again.
Comment from Hotel Management
30 Oct 2024 by Chetna, Hotel Management
Hi Mr. John,Thank you taking your time to review us. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 1-715-235-5664.
by A verified traveler
Posted 19 Oct 2024
Overall was great.
The breakfast was very good. The French toast was really good.
But the plasticware was sold thin it couldn’t poke itself out of its covering.
Just that seem to give you the feeling of Motel 6
Comment from Hotel Management
22 Oct 2024 by Chetna, Hotel Management
Hi Wayne,Thank you so much for reviewing your recent stay. I am glad that you enjoyed breakfast during your stay. We do take positive or negative comments very seriously and take corrective action. so rest assured we will work on plasticware. I apologize for any inconvenience you had.Hope you will stay with us again
by A verified traveler
Posted 13 Oct 2024
I was in town for Stout family weekend. The girl is close to campus. Spacious room.
Comment from Hotel Management
22 Oct 2024 by Chetna, Hotel Management
Hi Karla,Thank you so much for reviewing your recent stay. I am glad that you enjoyed your stay with us. Your 5 star review encourages our team. I will share your review with my staff. Come see us again whenever in the area. Thanks, Have a great Day!
by A verified traveler
Posted 30 Sep 2024
Love how close it is to the trail
Comment from Hotel Management
7 Oct 2024 by chetna, Hotel Management
Hi Barbara,Thank you for taking your valuable time to review us. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
by A verified traveler
Posted 19 Sep 2024
Average stay.
Comment from Hotel Management
7 Oct 2024 by Chetna, Hotel Management
Hi Jerome,Hi Barbara,Thank you for taking your valuable time to review us. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
by A verified traveler from Geneva
Posted 8 Sep 2024
The property was great, the staff no so much. The guy at the check in , had a strong accent and keep telling us that he didn’t speak Spanish ,we were not…
And at the check out, the girl seems like she didn’t know wat to do…
Comment from Hotel Management
8 Oct 2024 by Chetna, Hotel Management
Hi Juan,Thank you for taking your time to review your recent stay at our property. Accept my apology for not exceeding your expectations.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
by A verified traveler
Posted 27 Aug 2024
Comfortable rooms, great breakfast, wonderful service. Recommended!
by A verified traveler
Posted 26 Aug 2024
Good
by A verified traveler
Posted 23 Aug 2024 on Hotels
Comment from Hotel Management
8 Oct 2024 by Chetna, Hotel Management
Hi Ellen,Thank you for taking the time to share your experience.We appreciate your kind words. Our staff takes pride in providing the best service each day. Make sure you tell your friends and family when they are coming into town to stay with us. We would love to host them.
by A verified traveler
Best Western
Posted 21 Aug 2024 on HotelsThe kids loved the pool. The room was clean and they had a good variety at their breakfast.
Comment from Hotel Management
8 Oct 2024 by Chetna, Hotel Management
Hi Steven,Thank you for taking the time to share your experience.We appreciate your kind words. Our staff takes pride in providing the best service each day. Make sure you tell your friends and family when they are coming into town to stay with us. We would love to host them.
