Ratings based on 434 Verified Reviews
3.6 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Nov 2024
Definitely not the best hotel in Menomonie but it was adequate
Comment from Hotel Management
21 Nov 2024 by GM, Hotel Management
Thank you for your response. We hope you try us again.
by A verified traveler
Posted 5 Nov 2024
It is a basic, aging hotel - good enough for a pit stop along the way home. It took forever to check in and then the clerk wanted to make an actual photocopy of my credit card...who would ask that?!? Seriously.
Comment from Hotel Management
6 Nov 2024 by GM, Hotel Management
Thank you for your response. We apologize for the slower check in. We also ask for a card on file. Our clerk should have asked for a card to put on file, instead of asking for a photocopy. We will talk with staff about proper check-in procedures. Thank you again. We hope to serve you again.
by A verified traveler from Eyota
Posted 1 Nov 2024
Location was good, a little out dated and hot rub was not great
Comment from Hotel Management
1 Nov 2024 by GM, Hotel Management
Thank you for your review. We hope to serve you again.
by A verified traveler
Posted 30 Oct 2024
Comment from Hotel Management
1 Nov 2024 by GM, Hotel Management
Thank you for the review. We hope to see you again.
by A verified traveler
Posted 29 Oct 2024
Everything was good 👍
Comment from Hotel Management
1 Nov 2024 by GM, Hotel Management
Thank you! Hope to see you again:)
by A verified traveler
Posted 29 Oct 2024
Greatly appreciated request for early arrival.
Comment from Hotel Management
1 Nov 2024 by GM, Hotel Management
Thank you for the review!
by A verified traveler
Posted 28 Oct 2024
Very clean hotel and conveniently located right off the highway
Comment from Hotel Management
28 Oct 2024 by GM, Hotel Management
Thank you for your response. We hope we get the opportunity to serve you again.
by A verified traveler
Posted 27 Oct 2024
Comment from Hotel Management
28 Oct 2024 by GM, Hotel Management
Thank you for your response:)
by A verified traveler
Posted 26 Oct 2024
The young gentleman who greeted us went out of his way to be of service. It set the night off well.
Comment from Hotel Management
28 Oct 2024 by GM, Hotel Management
Thank you for the wonderful review. I spoke with our front desk associate about your experience, and he was very happy to hear you enjoyed your stay and experience. We hope to serve you again.
by A verified traveler
Posted 25 Oct 2024
Very nice all around. The room was quite filthy behind the desks, tv stand and inside the A/C vent was horrible.
Comment from Hotel Management
28 Oct 2024 by GM, Hotel Management
Thank you for your response. We spoke with our staff about your experience. We hope we have the opportunity to serve you again.
