Ratings based on 318 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Dec 2024
I loved this property. Greay location, very spacious. Especially the rooms. Great value for money
Comment from Hotel Management
20 Dec 2024 by Lia K., Hotel Management
Thank you for staying with us. We are so happy you had a great stay and we look forward to serving you again!
by A verified traveler from Clyde Hill
Posted 10 Nov 2024
Convenient location
Comment from Hotel Management
13 Nov 2024 by Lia K., Hotel Management
Thank you for staying with us. We appreciate your feedback and look forward to the opportunity to serve you again.
by A verified traveler from Sparks
Posted 30 Oct 2024
Nice property, but right by the train tracks with a train that goes by blaring its horn very 15 minutes during the day. Recommend you avoid it.
Comment from Hotel Management
31 Oct 2024 by Lia K., Hotel Management
Thank you for staying with us and for taking the time to share your feedback. We sincerely apologize for the train noise. One of the challenges of having a location so close to Stanford, Meta, and downtown Menlo Park, is the proximity to public transportation. Despite installing sound dampening curtains and white noise machines in all our rooms, we are sorry that you still did not have a quiet night.The City of Menlo Park is currently in the process of applying for a Quiet Zone. This would eliminate the horn blowing required at all train crossings. Keeping our fingers crossed.
by A verified traveler
Posted 16 Oct 2024
Great place to stay!
Comment from Hotel Management
17 Oct 2024 by Lia K., Hotel Management
We are happy you had a great stay and we look forward to serving you again soon!
by A verified traveler
Posted 23 Sep 2024
Loved it! Will use them again for sure
Comment from Hotel Management
25 Sep 2024 by Lia K., Hotel Management
We are so happy to hear you had a real stay! Thank you for sharing your feedback and we look forward to serving you again.
by A verified traveler
Posted 23 Sep 2024
Excellent all the way around. Pretty property. Extensive breakfast. Nice staff. Parking can be an issue but would stay again .
Comment from Hotel Management
25 Sep 2024 by Lia K., Hotel Management
Thank you for your feedback. We look forward to the opportunity to serve you again.
by A verified traveler
Posted 19 Sep 2024
The staff were very nice but we will never stay at this location again. The proximity to the train makes it impossible to get any sleep. The train blows its horn every time it goes by and there were only about 3 hours in the night that it wasn’t happening. The white noise machines, extra curtains, and earplugs are a generous offer but it does no good. Our entire family slept miserably.
Comment from Hotel Management
19 Sep 2024 by Lia K., Hotel Management
Thank you for staying with us and for taking the time to share your feedback with us. We sincerely apologize for the train noise. The City of Menlo Park is currently in the process of applying for a Quiet Zone. This would eliminate the horn blowing required at all train crossings. Keeping our fingers crossed.We look forward to the opportunity to serve you again.
by A verified traveler
Posted 8 Sep 2024
Comment from Hotel Management
10 Sep 2024 by Lia K., Hotel Management
Thank you for staying with us. We appreciate your feedback!
by A verified traveler from Carmichael
Posted 6 Sep 2024
Used free handicapped parking.
Comment from Hotel Management
10 Sep 2024 by Lia K., Hotel Management
Thank you for your feedback. We look forward to the opportunity to serve you again.
by A verified traveler from Gilbert
Posted 1 Sep 2024
The room and amenities really nice
Comment from Hotel Management
3 Sep 2024 by Lia K., Hotel Management
Thank you for staying with us. We appreciate your feedback and look forward to serving you again.
