Ratings based on 975 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Nov 2024
I have stayed at the Menlo Park Inn during my visits to family in the area for 20 years. It has never disappointed.
by A verified traveler
Posted 31 Oct 2024
Staff relatively unfriendly. I did not feel welcomed. Bathroom window didn't lock, nor was there a latch to secure from inside the room. Property is fine, but, paying $350 for the first night, absolutely overpriced. Good location, coffee with some food in morning is fine. I won't stay here again without better room security compared to other places.
by A verified traveler
Posted 28 Oct 2024
Very nice, clean, quiet, nice area a plus!
by A verified traveler
Posted 22 Oct 2024
Property was great. Rooms were adorable, clean, quiet and comfortable. The only thing is the girl at the front desk needs a new job that doesn’t involve dealing with people. She was super rude, not welcoming or helpful. Other than that the hotel was great.
Comment from Hotel Management
24 Oct 2024 by Menlo Team, Hotel Management
Thank you for your review. Candid guest feedback is critical to our improvement as a hotel, so we appreciate yours. We sincerely apologize that you were unsatisfied with the quality of your guest room during your recent stay. We pride ourselves on providing clean and comfortable accommodations for our guests. Please know that we take your feedback seriously and have shared it with our staff so that they may make improvements and enhance our guest rooms where needed. We hope to have the opportunity to welcome you back in the future for a truly remarkable stay.
by A verified traveler
Posted 18 Oct 2024
Partially updated old hotel. Comfortable but not comparable to other properties in the same price range
Comment from Hotel Management
24 Oct 2024 by Menlo Team, Hotel Management
Thank you for taking the time to review your recent stay at the Menlo Park Inn. Your thoughtful and diligent feedback is very much appreciated. It is always nice to hear about our strengths, but it is equally important to know where we can approve. We will be sure to pass along your feedback to our team.
by A verified traveler
Posted 14 Oct 2024
Great oprions for breakfast.
Comment from Hotel Management
15 Oct 2024 by Menlo Team, Hotel Management
We appreciate the lovely review. How wonderful that you had such an enjoyable stay in Menlo Park Inn. Whether it was the complimentary breakfast, or the awesome staff, we are glad that you would recommend us. We hope that we have the honor of welcoming you back again soon.
by A verified traveler
Posted 13 Oct 2024
Staff not very accommodating when asking questions and lobby area closed or no one in attendance often. Breakfast was a bit on the skimpy side
Comment from Hotel Management
15 Oct 2024 by Menlo Team, Hotel Management
Thank you for your honest post. We are truly sorry to read of the inconveniences you experienced during your stay, it is very important to us that any issues are addressed promptly and thoroughly. Please know that we have shared your review with our staff so that they may address the issues you noted and work to continually improve our services. Thank you again for letting us know, and we hope to welcome you back in the future to provide you with a truly excellent stay.
by A verified traveler
Posted 10 Oct 2024
Nice clean quiet hotel. Room could have used more lights in it but enjoyed our stay.
Comment from Hotel Management
10 Oct 2024 by Menlo Team, Hotel Management
Thank you for your review of the Menlo Park Inn. It is always great to read recommendations of our hotel, so we are delighted you enjoyed our enhanced hospitality and thoughtful amenities. On behalf of all of us, we thank you for taking the time to leave a review, and we hope to see you again soon.
by A verified traveler from Kenai
Posted 7 Oct 2024
Comment from Hotel Management
10 Oct 2024 by Menlo Team, Hotel Management
Thank you very much for taking time out of your busy schedule to share your great review with our team. I will be sure to post it for them to read and thank them all for a job well done. We appreciate your support and look forward to having you back home with us in the near future.
by A verified traveler from Santa Clara
Posted 5 Oct 2024
Comment from Hotel Management
10 Oct 2024 by Menlo Team, Hotel Management
Thank you for your wonderful review! We are thrilled that you had an exceptional experience with us and that our comfortable rooms and excellent amenities helped make your stay one to remember. It was a pleasure having you here, and we hope to welcome you back to Menlo Park Inn very soon.
