Ratings based on 987 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Dec 2024
Zero stars. I booked the hotel, and needed to change dates and they said they could not do that. So I asked for a refund, and they refused to refund me. If I am unable to make it to the hotel, I should at the very minimum be able to change the dates. Absolutely ridiculous.
by A verified traveler
Posted 27 Dec 2024
by A verified traveler
Posted 11 Dec 2024
Nice room for a great price!
by A verified traveler
Posted 7 Dec 2024
Was transferred to 3 different rooms. None of them had heaters working and no move was made to fix this. Finally i gave up and slept without one. They wouldn’t reimburse my stay at all. I challenge the staff to reach out to me
by A verified traveler
Posted 29 Nov 2024
Staff members were very nice. Rooms where clean and comfortable. They weren't over crowded and it was very peaceful during my stay. I will definitely be booking with them in the future 😃
by A verified traveler from Memphis
Posted 18 Nov 2024
by A verified traveler
Posted 18 Nov 2024
We loved how clean and convenient this location was after having been in Memphis all day. The rooms were VERY clean, neat, etc. There was no elevator, so if you have mobility concerns, request the first floor. The staff was sooo helpful and nice. We will definitely stay here again. As a matter of fact we are planning our next stay...just waiting on dates to be set and announced so we can then book!
by A verified traveler
Posted 13 Nov 2024
Not first time on the property. Paid extra $ for early check in or wait until 3PM. The shower was poor but water pressure low. TV was poor screen. So for low $ you have to make choices.
by A verified traveler
Posted 12 Nov 2024
by A verified traveler
Posted 12 Nov 2024
