Ratings based on 767 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Clean Comfortable stay. The hotel is conveniently located right off the highway. It's very close to shopping and restaurants and 10-15 minute drive to Memphis and most attractions. The staff was friendly and gave good restaurant recommendations! What I didn’t like was the process of getting more clean towels. I had to ask several times and they leave them hanging outside your door. Other than that, everything was fine.
by A verified traveler
Posted 19 Nov 2024
by A verified traveler
Posted 12 Nov 2024
DO NOT STAY HERE!!! Staff was extremely rude and I was not able to get towels most of the time I was staying there. I was traveling for work so went to another hotel.
by A verified traveler
Posted 6 Nov 2024
by A verified traveler
Posted 1 Nov 2024
Clean/ safe
by A verified traveler
Posted 13 Oct 2024
We checked into our hotel late (about 11:00 pm) our first room was not only very dirty but the smoke detector kept beeping like it had a low battery and it was hanging out of the wall by wires. So I went to the front desk and they changed the room. The second room was extremely hot. We turned on the air conditioner and it was blowing hot air. Went to the front desk again and we were asked to change floors and this time we got 2 double beds and we asked and paid for a king. The next day we left early to go set up for my sister’s anniversary party and when we came back to get dressed the keys did not work and the ladies at the front desk still had the incorrect room information listed for us. Some type of communication should have taken place between the staff. However kudos to the young man that checked us in, he was very nice and helpful. I was just very disappointed with this stay.
by A verified traveler
Posted 12 Oct 2024
by A verified traveler
Posted 12 Oct 2024
Staff is great.
by A verified traveler
Posted 8 Oct 2024
The room was dirty! The bathroom was nasty! Stayed 2 days received no clean towels or housekeeping! The staff was NOT friendly and the cooked breakfast was awful! I do NOT recommend
by A verified traveler
Posted 23 Sep 2024
