Ratings based on 972 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
by A verified traveler
Posted 24 Nov 2024
La promoción
by A verified traveler
Posted 17 Nov 2024
The staff was helpful & friendly. The carpets were filthy. Parts of the room - back of the rolling desk chair & other areas were very dirty.
Comment from Hotel Management
18 Nov 2024 by Customer Service, Hotel Management
Elaine, it's pleasing to hear that our team members were helpful and friendly during your stay. Cleanliness is taken very seriously, and your comments will be reviewed with our housekeeping team. Thank you for sharing your feedback with us.
by A verified traveler
Posted 13 Nov 2024
You have to pay for parking.
Comment from Hotel Management
14 Nov 2024 by Customer Service, Hotel Management
Alfred, thank you for staying with us at Hyatt Place Memphis Primacy Parkway. We appreciate your feedback and hope you had an enjoyable stay. We're looking forward to welcoming you back.
by A verified traveler
Posted 6 Nov 2024
👍
Comment from Hotel Management
8 Nov 2024 by Customer Service, Hotel Management
James, thank you for staying with us at Hyatt Place Memphis Primacy Parkway. We're thrilled you had a positive experience and look forward to welcoming you back again.
by A verified traveler from Pulaski
Posted 4 Nov 2024
Parking surfaces are rough.
Was unaware of the pay for parking online prior to checking in but it is in fine print.
Comment from Hotel Management
8 Nov 2024 by Customer Service, Hotel Management
Brooks, thank you for your feedback. It's great to know you enjoyed your stay at Hyatt Place Memphis Primacy Parkway. We understand parking details can sometimes be overlooked in the booking process. Our team appreciates your insight and hopes to make your next visit even better.
by A verified traveler
Posted 1 Nov 2024
Comment from Hotel Management
8 Nov 2024 by Customer Service, Hotel Management
Keturah, it's wonderful to hear you had a great time at Hyatt Place Memphis Primacy Parkway. We look forward to welcoming you back soon!
by A verified traveler from Carthage
Posted 28 Oct 2024
It was very nice stay. We were at Graceland most of the time. But it was nice.
Comment from Hotel Management
8 Nov 2024 by Customer Service, Hotel Management
Kathryn, it’s great to know you had a pleasant stay at Hyatt Place Memphis Primacy Parkway. We're glad your visit to Graceland was enjoyable. We hope to welcome you back for another delightful experience.
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
8 Nov 2024 by Customer Service, Hotel Management
Jonathan, thank you for sharing your feedback. The team is sorry to hear that your stay did not meet expectations. Your insights are important, and we always aim to improve. We would be grateful if you could provide further details to help us enhance our services.
by A verified traveler
Posted 27 Oct 2024
Nice
Comment from Hotel Management
8 Nov 2024 by Customer Service, Hotel Management
Antonio, thank you for staying with us at Hyatt Place Memphis Primacy Parkway. We're thrilled you had a nice experience and hope to welcome you back soon!
