Ratings based on 996 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
We did not stay at the hotel only because the air conditioning was not working!!
by A verified traveler
Posted 24 Nov 2024
Air conditioner was out in the whole hotel so we had to cancel
by A verified traveler
Posted 23 Nov 2024
Broken door handles .
Dirty carpet & patched up paintwork.
Over $200 dollars for a night place needs a total refit as everything does not work.
Bar was cloced & ac did not work.
I would recommend staying elsewhere.
by A verified traveler
Posted 11 Nov 2024
The staff was great. It would have been a great stay only if there had been air conditioning, a place to dine as stated in the reservation. I should have been notified in advanced of me coming that the hotel had problems. as far as cleanliness, the rugs needs to be shampooed.
by A verified traveler
Posted 21 Oct 2024
Broken pipe in bathroom, got moved. Then was told no AC in hotel. Got 2 fans but it was never cooler than 78. Second morning there was no hot water. Gave up, checked in out day early. They literally cancelled all arrivals and were shutting hotel down. No housekeeping the 2 days we were there. Staff was very helpful and doing their best in an awful situation
by A verified traveler
Posted 14 Oct 2024
We were turned away and redirected to another hotel in the area. I was not notified in advance that the property was closed for a few weeks when I booked the stay. Poor customer service.
by A verified traveler
Posted 13 Oct 2024
by A verified traveler
Posted 6 Sep 2024
by A verified traveler from columbus
Posted 14 Aug 2024
Friendly staff
by A verified traveler
Posted 12 Aug 2024
This was our second time to stay on this property with out hot water. The room phone didn’t work. No soap or shampoo. Worst stay and we have stayed here many times.
