Ratings based on 993 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Dec 2024
Comment from Hotel Management
31 Dec 2024 by Front Desk, Hotel Management
Thank you for your response
by A verified traveler
Posted 28 Dec 2024
My overall stay was great. Only complaints are the door needs to be replaced you have to pull it at an angle for it to close and the floor wasn’t vacuumed.
Comment from Hotel Management
30 Dec 2024 by Front Desk, Hotel Management
Thanks for letting us know.
by A verified traveler
Posted 18 Dec 2024
Comment from Hotel Management
30 Dec 2024 by Front Desk, Hotel Management
Thank you for your feedback
by A verified traveler
Posted 15 Dec 2024
Me and my boyfriend stayed for the weekend and everything was amazing . From the lobby to the view from our room . We loved it and will be back
Comment from Hotel Management
30 Dec 2024 by Front Desk, Hotel Management
Thank you for your feedback.
by A verified traveler
Posted 1 Dec 2024
Great stay!!
Comment from Hotel Management
2 Dec 2024 by Front Desk, Hotel Management
Thank you for your response
by A verified traveler
Posted 18 Nov 2024
Everything was great
Comment from Hotel Management
29 Nov 2024 by Front Desk, Hotel Management
Thank you for your feedback.
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
29 Nov 2024 by Front Desk, Hotel Management
Thank you for your feedback.
by A verified traveler from Edmond
Posted 25 Oct 2024
Comment from Hotel Management
5 Nov 2024 by Front Desk, Hotel Management
Thank you for your response
by A verified traveler
Double charged again
Posted 30 Sep 2024 on Hotels I get double charged if I did not check my account that evening. I would have walked out, not knowing until later. This is the second time that the Hilton's same hotel, double charge me. They handled it professionally, but the second time This has happened.
Comment from Hotel Management
5 Nov 2024 by Front Desk, Hotel Management
Thank you for your response. I apologize for not meeting your expectations
by A verified traveler
Posted 29 Sep 2024 on Hotels
The hotel is very modern. It seems more to date then some of the other offerings in Memphis. The only downfall is they dont havr complimentary breakfast. Breakfast dtarys at $17. So disappointing
Comment from Hotel Management
5 Nov 2024 by Front Desk, Hotel Management
Thank you for your response. I apologize for not meeting your expectations.
