Ratings based on 623 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Nov 2024
by A verified traveler
Posted 13 Nov 2024
Room had broken AC unit. Had to wait 36 hrs for maintenance to fix, because they would not switch room. Had to wait around and then actually assist maintenance person in removing old unit. The room’s floors were mucked up afterward. A lovely view on a three day stay, marked up floors with old, dirt and dust from the AC replacement. Lastly, housekeeping was incredibly rude and condescending when asked politely for a towel. Told mgmt, they said they’d speak to the individual.Whether they did or didn’t is unknown.
by A verified traveler from Attalla
Posted 7 Nov 2024
The breakfast was the best!
by A verified traveler
Posted 7 Nov 2024
Good location
by A verified traveler
Posted 18 Oct 2024
Location very inconvenient, room was clean and the staff was friendly.
by A verified traveler
Posted 14 Oct 2024
The lady at the front desk this evening was extremely nice!
by A verified traveler
Posted 26 Sep 2024
Enjoyed my stay
by A verified traveler
Posted 23 Sep 2024
Room 212 has/had a very musky smell. I sprayed Lysol and plugged in an air freshener. The door does close but have to lean in to it. Hard to open (stuck) when first opening it.
by A verified traveler
Posted 4 Sep 2024
Enjoyed the variety for breakfast.
Asked housekeeper to exchange towels only, no need to clean room. I was told to leave towels outside the door, which we did. When we returned to room, there were no towels in room. Had to go to front desk to get towels.
by A verified traveler
Posted 20 Aug 2024 on Hotels
