Ratings based on 963 Verified Reviews
3.3 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Memphis
Posted 3 Dec 2024
I came here for my birthday and I like it so much. I have stayed for almost a week and a half because the casino is next-door and I’m having a great time. I love this place. Literally there is a Mexican restaurant attached to the hotel,a casino next-door, and free breakfast is offered. That’s awesome.
by A verified traveler
Posted 2 Dec 2024
by A verified traveler
Posted 2 Dec 2024
Did not know it was pet friendly so between loud people late at night and a barking dog in the roomnext door we didn’t get a very good nights sleep.
by A verified traveler
Posted 1 Dec 2024
The hotel was centrally located to the Southland Casino. It also was 10 minutes from downtown Memphis.
Comment from Hotel Management
2 Dec 2024 by Sophia CSR, Hotel Management
Dear Guest,Thank you for your feedback! We're delighted to hear that you found our location convenient, with easy access to the Southland Casino and downtown Memphis. We hope our central location added to the enjoyment of your stay, and we look forward to welcoming you back on your next visit!
by A verified traveler
Posted 30 Nov 2024
It was very nice rooms
Comment from Hotel Management
30 Nov 2024 by Sophia CSR, Hotel Management
Hi Dale,Winning a 5-star rating from our customers makes us very happy and motivates us to keep providing exceptional service. We are overjoyed that you had a pleasant stay, and we look forward to having you stay with us once more on your travels in the future.
by A verified traveler from Memphis
Posted 28 Nov 2024
Honestly, every time I go to the casino in West Memphis I have to come to the Days Inn because every time I come here I have a great time. The staff is so friendly and there’s breakfast every morning so I don’t have to worry about going out to eat. And it’s right next to the casino so how could you go wrong?
Comment from Hotel Management
28 Nov 2024 by Sophia CSR, Hotel Management
Hi Stephanie,Thank you for your kind words! We're thrilled to hear that you always have a great time during your visits to the Days Inn. It’s wonderful to know that our friendly staff, convenient breakfast, and proximity to the casino make your stays enjoyable. We truly appreciate your loyalty and look forward to welcoming you back for many more great experiences!
by A verified traveler from Memphis
Posted 27 Nov 2024
The staff was so friendly
Comment from Hotel Management
27 Nov 2024 by Sophia CSR, Hotel Management
Hi Stephanie,Thank you for the perfect rating! We're thrilled to hear that you had a wonderful experience and found our staff to be friendly. Providing exceptional service is our top priority, and we're so happy that it made your stay enjoyable. We look forward to welcoming you back for another great visit!
by A verified traveler from Placentia
Posted 26 Nov 2024
Would not recommend, the pictures are deceiving. So many bad things to say that I won’t bother saying anything but DON’T stay here.
Comment from Hotel Management
27 Nov 2024 by Sophia CSR, Hotel Management
Hi Angela,Thank you for sharing your feedback, we regret that your stay was not up to your expectations. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further.
by A verified traveler
Posted 26 Nov 2024
My room was terrible, the tub didn't work right, TV didn't work right.The breakfast food area didn't have enough food and was terrible for me and my family.
Comment from Hotel Management
27 Nov 2024 by Sophia CSR, Hotel Management
Hi David,Thank you for sharing your feedback, and we sincerely apologize for the issues you encountered during your stay. We're truly sorry that your room did not meet expectations, and we understand how frustrating it must have been to experience problems with the tub, TV, and breakfast. Providing a comfortable and enjoyable experience for all our guests is important to us, and your comments will be taken seriously as we work to address these concerns. We hope to have the opportunity to make it right and provide you with a much better experience in the future.
by A verified traveler from Raleigh
Posted 25 Nov 2024
Staff was great. My first room had a large chunk of the door missing at the bottom corner. Big weight for a large rodent to enter. Exchanged rooms and put into semi dank clean room. Glad one of the beds were clean enough for me to sleep in. Not much choice for breakfast and justice was watered down. At the 7am hour there was no hot water. Had to wait an hour for more hot water to become available. It served its purpose since I was alone. Would never bring my family here. Won’t be staying here again. Was last minute choice. My fault for. It planning ahead to stay in a 4star hotel.
Comment from Hotel Management
25 Nov 2024 by Sophia CSR, Hotel Management
Hi Stanley,Thank you for sharing your experience with us. We deeply regret the inconveniences you encountered during your stay, including the condition of your first room, the limited breakfast options, and the hot water availability. While we’re glad our staff provided great service and that we could accommodate a room change, we understand your disappointment with the overall experience. Your feedback is valuable, and we will address these issues to improve our offerings for future guests. We’re sorry we fell short of your expectations and hope you’ll consider giving us another opportunity in the future should your plans require.
