Ratings based on 989 Verified Reviews
3.6 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Dec 2024
The parking was gated and it smelled really clean inside.
Comment from Hotel Management
9 Dec 2024 by Hotel Manager , Hotel Management
Dear Guest,Thank you for your feedback! We’re glad you appreciated the gated parking and the cleanliness inside our hotel. We hope to see you again soon!Sincerely, Hotel Manager
by A verified traveler
Posted 8 Dec 2024
Very pleasant
Comment from Hotel Management
9 Dec 2024 by Hotel Manager , Hotel Management
Dear Guest,Thank you for your feedback! We're delighted to hear you had a very pleasant stay. We look forward to welcoming you back!Sincerely, Hotel Manager
by A verified traveler
Posted 3 Dec 2024
The hotel was nice and the rooms were spacious but our sofa bed was broken and not comfortable at all. We were also bummed that even though there was hotel transportation, we couldn’t take it since we had a vehicle with us.
Comment from Hotel Management
4 Dec 2024 by Hotel Manager , Hotel Management
Dear Guest,Thank you for your feedback! We're glad you enjoyed the spacious rooms but apologize for the issues with the sofa bed and the transportation. Your comments will help us improve our services. We hope to welcome you back for a better experience!Sincerely, Hotel Manager
by A verified traveler
Posted 13 Nov 2024
Interior of hotel preferably Elevator, hallways, carpet, walls and bathroom needs a upgrade.
Comment from Hotel Management
14 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your valuable feedback. We appreciate your insights regarding the need for upgrades in our facilities. Please know that we are continuously working to enhance our hotel, and your comments will help us prioritize improvements. We hope to provide you with a better experience in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 5 Nov 2024
Ok
Comment from Hotel Management
7 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your feedback! We appreciate your input and are always striving to improve. If you have any specific suggestions, please feel free to share. We hope to provide you with an even better experience next time!Sincerely, Hotel Manager
by A verified traveler
Posted 4 Nov 2024
Easy check in. I reserved the room through expedia and ordered the wrong type of room. The front desk was able to change to the one we needed immediately. Everything was comfortable and clean.
Comment from Hotel Management
7 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your wonderful review! We're glad to hear that our front desk team could assist you with the room change and that you found everything comfortable and clean. We look forward to welcoming you back soon!Sincerely, Hotel Manager
by A verified traveler
Posted 2 Nov 2024
A
Comment from Hotel Management
7 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your feedback and the 4 out of 5 rating! We're glad you enjoyed your stay and appreciate your support. If there's anything we can do to make your next visit a 5-star experience, please let us know!Sincerely, Hotel Manager
by A verified traveler
Posted 29 Oct 2024
Clean, comfortable, breakfast provided, great parking, safe.
Comment from Hotel Management
8 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay and found our hotel clean, comfortable, and safe. We're glad you appreciated the breakfast and convenient parking as well. We hope to welcome you back soon for another great experience!Sincerely, Hotel Manager
by A verified traveler
Posted 27 Oct 2024
Ok stay for the price
Comment from Hotel Management
8 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your feedback! We're glad you found value in your stay. We’re always striving to improve, so if you have any specific suggestions, feel free to share. We hope to have the opportunity to serve you better in the future!Sincerely, Hotel Manager
by A verified traveler
Posted 22 Oct 2024
Booked It For 4 Days Room Service Knocked On The Door The Second Day(Friday)Told Them We Don’t Leave Until Sunday 2 Hours Later A Lady Worker Came Unlocked The Door With A Key After I Told Her We Wasn’t Checking Out Until Sunday Front Desk Men Came Up Few Seconds Later Was Very Rude Knocked On The Door For The Dolly I Told Him I Was Bringing It Down When I Come Back Down He Pushed The Door Open On Me Saying I Cant Keep It Inside My Room I Rate This Room A 4/10
Comment from Hotel Management
8 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for sharing your experience with us. We're sorry to hear about the issues you encountered during your stay, particularly with room service and the front desk staff. This is not the level of service we strive for, and we appreciate your feedback as it helps us improve. We hope you’ll consider giving us another chance in the future.Sincerely, Hotel Manager
