Ratings based on 1,394 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Dec 2024
I think the beds were very uncomfortable for the price that we paid for the room.
Comment from Hotel Management
11 Dec 2024 by Big Cypress Lodge, Hotel Management
Thank you for bringing your experience to our attention. Please know we do share this feedback with our Operations Team for further review and improvement.
by A verified traveler
Posted 11 Dec 2024
The Staff and setting is amazing. Great destination. I will be back.
Comment from Hotel Management
11 Dec 2024 by Big Cypress Lodge, Hotel Management
Thank you for staying with us and for your kind words regarding our team. We can't wait to welcome you back!
by A verified traveler
Posted 8 Dec 2024
Great spot
Comment from Hotel Management
8 Dec 2024 by Big Cypress Lodge, Hotel Management
Thank you for staying with us and for taking the time to submit a 5 star review. We hope to see you again soon!
by A verified traveler
Posted 6 Dec 2024
Attention to detail was wonderful, our room was absolutely beautiful however we were traveling across country pulling a trailer, you should have a separate way of hotel guests to be able to pull in and park more conveniently. Also when booking a room the website automatically sent me to Expedia and that changed the date we were checking in and out and then when we called for them to correct it we were charged additional costs. After check out there were more costs that we were charged and knew nothing about.
Comment from Hotel Management
6 Dec 2024 by Big Cypress Lodge, Hotel Management
Thank you for staying with us and for taking the time to submit a detailed review.
by A verified traveler
Posted 6 Dec 2024
Property was excellent. Had a room facing inside bass pro shop and it was beautiful and the Christmas decorations were extra special. Came into a beautiful room with a pre lit Christmas tree
Comment from Hotel Management
6 Dec 2024 by Big Cypress Lodge, Hotel Management
Thank you for staying with us and for taking the time to compliment our Christmas Décor! We hope to see you again soon.
by A verified traveler
Posted 6 Dec 2024
Stuff
Comment from Hotel Management
6 Dec 2024 by Big Cypress Lodge, Hotel Management
Thank you for staying with us and for taking the time to submit a review! We hope to see you again soon.
by A verified traveler
Posted 6 Dec 2024
Where do I start?! This place is a joke. Everything closes at 8pm. Restaurants, bars. We at at their pyramid restaurant, it was cold and then they microwaved it. Microwaved pasta!! Ughh
Unfriendly staff. Zero amenities. They are trying to be Opry Land hotel in Nashville, but didn’t even get close!! It’s like a horror movie where you’re stuck sleeping in a glorified Walmart!
Comment from Hotel Management
6 Dec 2024 by Big Cypress Lodge, Hotel Management
Thank you for staying with us and for taking the time to share detailed feedback!
by A verified traveler
Posted 5 Dec 2024
Great place for a family stay, especially at Christmas. Our room had a Christmas tree and a faux fireplace which made a holiday retreat so special. The Bass Pro Shop’s aquariums were magical for our son, and the lookout was great for sunset photography. We thoroughly enjoyed our stay!
Comment from Hotel Management
5 Dec 2024 by Big Cypress Lodge, Hotel Management
Thank you for the detailed review. We're happy to hear you enjoyed your stay at Big Cypress Lodge. We look forward to you visiting again!
by A verified traveler
Posted 4 Dec 2024
Beautiful hotel
Comment from Hotel Management
4 Dec 2024 by Big Cypress Lodge, Hotel Management
Thank you for visiting and for your feedback, Norman!
by A verified traveler
Posted 2 Dec 2024
We stopped overnight traveling from Missouri to Florida. Thought we would venture out to Downtown Memphis but there was so much to do at the resort that we never left the property. The room was amazing and the elevator to the observation deck was fun! We will definitely stay again.
Comment from Hotel Management
2 Dec 2024 by Big Cypress Lodge, Hotel Management
We are happy to hear that you enjoyed your room, and the elevator to the observation deck. We look forward to your next visit!
