Ratings based on 978 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
My room was facing the traffic so very noisy I’m hoping I’ll be able to sleep tonight
Comment from Hotel Management
25 Nov 2024 by Manager, Hotel Management
Hello Janie, We apologize for any inconvenience you experienced during your stay. Guest feedback is essential, and we appreciate your insights. Should you encounter similar concerns in the future, please seek assistance from our front desk for possible room reassignment. Your restful stay is our priority, and we hope to welcome you back for a more pleasant experience.
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
23 Nov 2024 by Manager, Hotel Management
Hello Grace,We are delighted to hear you had a pleasant stay with us! If you have any feedback to share, please don't hesitate to reach out to us. We hope to welcome you back soon for another enjoyable experience.
by A verified traveler
Posted 22 Nov 2024
This is my favorite hotel to visit very clean and cozy
Comment from Hotel Management
23 Nov 2024 by Manager, Hotel Management
Hello Alicia,We're delighted to hear that you enjoyed your stay at our hotel and found it to be clean and cozy. We appreciate your kind words and hope to welcome you back soon for another wonderful experience. Thank you for choosing us as your go-to destination.
by A verified traveler
Posted 22 Nov 2024
Under reconstruction, needs to close until work is completed !!!
Comment from Hotel Management
23 Nov 2024 by Manager, Hotel Management
Hello Lewis,We appreciate your feedback and regret any inconvenience caused by our ongoing renovations. For future reservations, we recommend reaching out to our management team to inquire about the status of our upgrades. Thank you for your understanding.
by A verified traveler
Posted 15 Nov 2024
I liked that it was spacious for us. And the location was great close to the mall and different places to eat.
Comment from Hotel Management
16 Nov 2024 by Manager, Hotel Management
Hello Kim,We are pleased to hear that you found our hotel spacious and enjoyed the central location near the mall and dining options. Your positive feedback is greatly appreciated, and we hope to have the opportunity to welcome you back in the future.
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
10 Nov 2024 by Manager, Hotel Management
Hello Wesley V.,We are delighted to hear that you had an excellent stay with us! We appreciate your feedback and hope to welcome you back soon for another fantastic experience.
by A verified traveler
Posted 8 Nov 2024
Overall a good stay!
Comment from Hotel Management
9 Nov 2024 by Manager, Hotel Management
Hello Touran,We are delighted to hear that you had a good stay with us! Thank you for choosing our hotel, and we hope to welcome you back in the future for another enjoyable experience.
by A verified traveler
Posted 7 Nov 2024
This is a reasonably priced hotel and the King Suite we stayed in was really nice.
Comment from Hotel Management
9 Nov 2024 by Manager, Hotel Management
Hello Urura,We are delighted to hear that you enjoyed your stay in our King Suite at our reasonably priced hotel. Our team works hard to provide a comfortable and pleasant experience for all our guests. Should you have any further feedback or suggestions, please don't hesitate to reach out to our management team.
by A verified traveler
Posted 7 Nov 2024
I would not stay here again. The whole third floor stinks. Smells like a nursing home mixed with old cigarette smell. Everything looks outdated. The towels are thin and couldn’t turn the tv off. Didn’t care for the lady at front desk either. Put us in an accessible room and when asked to be in a non accessible room, claimed they were all full even though we had gotten there an hour after check in and it was only a few cars in the lot. They throw in the word Galleria to get you. It gives more 50 a night motel than hotel. Best thing was the waffles and nescafe.
Comment from Hotel Management
9 Nov 2024 by Manager, Hotel Management
Hello Virgie,We appreciate your feedback and apologize for any inconvenience you experienced. Rest assured we will address your concerns with our team to enhance our guests' experience. We strive to provide excellent service and hope you'll consider contacting our management team directly to further discuss your stay. Thank you for your comments, and we hope to have the opportunity to welcome you back in the future.
by A verified traveler
Posted 31 Oct 2024
Breakfast was average, no fruit offered.
Comment from Hotel Management
2 Nov 2024 by Manager, Hotel Management
Hello elaine,We appreciate your feedback regarding breakfast options and will share this with our team for future improvements. Thank you for staying with us.
