Ratings based on 318 Verified Reviews
3.3 Room cleanliness
3.5 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Dec 2024
Good
Comment from Hotel Management
14 Dec 2024 by Manager, Hotel Management
Hello Lil,Thank you for taking the time to share your feedback with us. We appreciate your insights and will use them to improve our services for future guests. We hope to welcome you back for a better experience in the future.
by A verified traveler
Posted 27 Nov 2024
There wasn't anything about the properly itself. it's just the area it sits in that affects it and what goes on around it. But otherwise our stay was good and the staff is very friendly at this location.
Comment from Hotel Management
29 Nov 2024 by Manager, Hotel Management
Hello JIMMY, We appreciate your kind words about our staff's friendliness and are delighted to hear you had a good stay overall. Should you have any concerns about the area surrounding the hotel, we recommend reaching out to the local authorities for assistance. Your feedback is valued as it helps us enhance our guests' experiences.
by A verified traveler
Posted 27 Nov 2024
The guy at the front desk is always so friendly and confident.
Comment from Hotel Management
29 Nov 2024 by Manager, Hotel Management
Hello JIMMY, We are thrilled to hear that you found our front desk team to be friendly and confident during your stay. Your positive feedback is truly appreciated and we look forward to welcoming you back in the future.
by A verified traveler
Posted 26 Nov 2024
Comment from Hotel Management
28 Nov 2024 by Manager, Hotel Management
Hello Arez,We're sorry to hear that your experience didn't meet your expectations. Please feel free to contact us directly to discuss any concerns you may have had during your stay. We value your input and would like the opportunity to address any issues you encountered.
by A verified traveler
Posted 11 Nov 2024
The room had a bad smell and bugs
Comment from Hotel Management
13 Nov 2024 by Manager, Hotel Management
Hello Lisa, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
by A verified traveler
Posted 11 Nov 2024
The room was dirty and the sheets were nasty with smoke holes in them. I asked to be moved to a different room and they tried to charge me for another room. So I tried to get a refund and they wouldn’t let me. Would really like to get my refund Expedia please!
Comment from Hotel Management
13 Nov 2024 by Manager, Hotel Management
Hello Demauriyun, We appreciate your feedback and apologize for any inconvenience you experienced during your stay. It's important to contact management directly regarding any billing inquiries or refunds. We hope you will consider reaching out to Expedia for further assistance.
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
6 Nov 2024 by Manager, Hotel Management
Hello ShaQuita, We're sorry to hear that your experience did not meet expectations. Please feel free to contact us directly to discuss any concerns you may have had during your stay. We value your feedback and hope to have the opportunity to make it right.
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
5 Nov 2024 by Manager, Hotel Management
Hello Cassidy,We're blessed to hear you enjoyed your stay with us! Please don't hesitate to reach out if you have any future travel plans - we'd love to welcome you back to our hotel.
by A verified traveler
Posted 3 Nov 2024
Very affordable and very clean
Comment from Hotel Management
5 Nov 2024 by Manager, Hotel Management
Hello Rebecca,We are delighted to hear that you found our hotel to be both affordable and clean. Our team works hard to maintain a high level of cleanliness to ensure our guests have a comfortable stay. Your positive feedback is greatly appreciated and we hope to welcome you back in the future for another enjoyable stay.
by A verified traveler
Posted 2 Nov 2024
Nice one night stay will return.
Comment from Hotel Management
5 Nov 2024 by Manager, Hotel Management
Hello Ariel,We are delighted to hear that you enjoyed your one night stay with us! We appreciate your positive feedback and look forward to welcoming you back in the future. Thank you for choosing our hotel for your accommodation needs.
