Ratings based on 970 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Solana Hotel & Spa Team, Hotel Management
Thank you so much for having chosen to stay with us and for providing us with this valuable feedback
by A verified traveler
Posted 16 Nov 2024
Good service, nice and clean
Comment from Hotel Management
17 Nov 2024 by Solana Hotel & Spa Team, Hotel Management
Thank you so much for having chosen to stay with us and for providing us with this valuable feedback
by A verified traveler
Posted 16 Nov 2024
We stayed in this hotel during the off-season, and while the location was excellent—close to great restaurants and scenic walking areas—the overall experience was mixed. The suite was small and awkwardly designed, with a poorly placed TV. Cleanliness was an issue, with trash bags left in the hallways, and construction noise disrupted the stay. The breakfast buffet was repetitive and lacked freshness.
Service was inconsistent; the lobby staff were friendly, but the bar staff less so. The wellness facilities felt dated, though the massage itself was great thanks to the professional spa team. For the low price, it was acceptable, but we wouldn’t choose to stay here again.
Comment from Hotel Management
17 Nov 2024 by Solana Hotel & Spa Team, Hotel Management
Thank you so much for having chosen to stay with us and for providing us with this valuable feedback
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Solana Hotel & Spa Team, Hotel Management
Thank you so much for having chosen to stay with us and for providing us with this valuable feedback.
by A verified traveler
Posted 10 Nov 2024
Excellent hotel located in Melhelia village. Staff were very friendly and helpful. The buffet was excellent with endless food options and drinks with meals a definite plus. We used the spa facilities and were not disappointed - excellent value for money. Would highly recommend this hotel and it's facilities and look forward to visiting again soon
Comment from Hotel Management
13 Nov 2024 by Solana Hotel & Spa Team, Hotel Management
Thank you so much for having chosen to stay with us and for providing us with this valuable feedback.
by A verified traveler
Posted 27 Oct 2024
Nice place to stay close to shops, transport and clean hotel. Breakfast buffet can have long wait for coffee machines and also spent a while waiting for lifts in hotel which were slow. Overall I would visit again.
Comment from Hotel Management
28 Oct 2024 by Solana Hotel & Spa Team, Hotel Management
Thank you so much for having chosen to stay with us and for providing us with this valuable feedback.
by A verified traveler
Posted 24 Oct 2024
Love it..... friendly staff ... easily accessible
Comment from Hotel Management
27 Oct 2024 by Solana Hotel & Spa Team, Hotel Management
Thank you so much for having chosen to stay with us and for providing us with this valuable feedback.
by A verified traveler
Posted 21 Oct 2024
Nice enough but definitely more geared towards package holiday guests. Shame the outdoor pools are not heated and hot tubs not working - that was annoying when it is advertised as part of the hotel amenities. Outdoor pools and sauna close at 8.00pm which is annoying. Should be later to accommodate guests post-dinner
Comment from Hotel Management
23 Oct 2024 by Solana Hotel & Spa Team, Hotel Management
Thank you so much for having chosen to stay with us and for providing us with this valuable feedback.
by A verified traveler
Posted 16 Oct 2024
A great location with stunning views of the area. Staff so friendly and professional. Food great tasting and value. Overall a great stay. Would stay again at a heartbeat
Comment from Hotel Management
17 Oct 2024 by Solana Hotel & Spa Team, Hotel Management
Thank you so much for having chosen to stay with us and for providing us with this valuable feedback.
by A verified traveler from Barking
Posted 14 Oct 2024
Great customer service.
Comment from Hotel Management
14 Oct 2024 by Solana Hotel & Spa Team, Hotel Management
Thank you so much for having chosen to stay with us and for providing us with this valuable feedback.
