Ratings based on 101 Verified Reviews
3.7 Room cleanliness
3.4 Service & staff
3.6 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jan 2020 on Hotels
by A verified traveler
Posted 21 Aug 2019
The facilities are old, the furniture and closets aren’t in the best shape
by A verified traveler
Posted 19 Jun 2019
by A verified traveler from Staten Island, NY
Posted 5 Jan 2019
I loved that the resort was private and very secure. It was also very peaceful and relaxing and close to the commerical areas. The worst part of our stay would have to be our experience with the wait staff. The service was extremely slow and most of the staff seemed new and very unknowledgeable.
Comment from Hotel Management
5 Jan 2019 by Liden Alfonso, Hotel Management
Thank you for choosing us we are glad to know that the hotel has liked, we apologize for the inconvenience caused by the service provided by our staff, we appreciate your comment which helps us to improve and provide a better service we will reviewing how we can improve it.
by A verified traveler
Pit Stop Only
Posted 3 Jan 2019 on HotelsThe resort should not be called that. It is an overly large dilapidated hotel with very large but old rooms long past its heydey. For the price paid it was not with it. The pros were location, decent dinner, and a nice river nearby. But this hotel does not qualify as a destination... Use it only if travelling by car and want somewhere decent to stay for one night in Melgar.
Comment from Hotel Management
3 Jan 2019 by liden Alfonso, Hotel Management
Thank you for leaving your comment, which encourages us to improve and deliver an excellent service, the hotel is currently in the process of remodeling the facilities while retaining the structure, but going to modernization step by step.
by Edilma from Bogota, Colombia
hotel was ok
Posted 4 Feb 2014
Pros: the pool
Cons: please get rid of the bedbugs
Location: Piscilago was a great experience and is not too far from the hotel.
the experience overall was ok, but there were bedbugs on the beds. The telephone in the room was out of order and it had to be changed.
by Ricardo from Colombia
Posted 14 Jan 2014
Recommended
for Everyoneby L.G
Nice, clean, close to de park friendly stuf
Posted 13 Jan 2014by Cris from East Hampton ct
Melgar hotel
Posted 7 Sep 2013
Pros: Service was good
Cons: Needs fixing
Location: Close to everything
This hotel used to be the best but its old and not updated. Price was fair.
by A verified traveler
anticuado
Posted 13 Jan 2020 on HotelsHotel un poco descuidado y anticuado. Pero esta bien para pasar 1 o 2 noches
