Ratings based on 12 Verified Reviews
4.2 Room cleanliness
4.5 Service & staff
4.0 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Sep 2022 on Wotif
Great service but accommodations needs approving and bus needs to be available more often. And all kayaks have holes in and no restaurant when they say there is one
Comment from Hotel Management
29 Oct 2022 by Louise Charley [Operation Manager], Hotel Management
Tankiu tumas Katrina for taking your time to review us. We glad you enjoy our Island hospitality and we have taken your points onboard.As you know our borders have just open in July and we are slowly getting things back in order.We have a restaurant like we mention, and it is where you had your breakfast each morning and our bus make run two trips into town and back each day and special trips are organised an hour in advance. Again tankiu tumas Katrina for supporting locally owned businesses and we look forward to welcoming you again in the near future. Kindest regards
by A verified traveler
Posted 19 Mar 2020
I stayed there for 5 nights and 6 days in February 2020.
Eric and Christine were friendly and helpful.
It was nice being near the water and quick transportation to and from Cascade Falls, Beach Bar, and Hideaway Island.
Going to Port Vila and back via shuttle was easy to organise through the resort.
by A verified traveler from New Zealand
Posted 5 Sep 2019 on Wotif
We loved how this was quiet and peaceful. The staff were really helpful and kind. We left one day early for the reason that the beach is not suitable for swimming because of coral. We were disappointed because we especially made a phone call from NZ asking if this was ok for swimming. It would be okay for experienced snorkeling.
Comment from Hotel Management
21 Sep 2019 by Eric Vatoko , Hotel Management
Dear Paul,
Thank you for taking your time to review us.
During your time here the weather is not so good which make it difficult for you to go out snorkel and we can't control the weather.
We are also glad to hear you love the peaceful and quiet and yes the staff are always happy to help you with anything.
Once again, many thanks for staying with us and for supporting a locally owned resort here in Port Vila.
Kindest regards,
by A verified traveler
Posted 24 Aug 2019
Comment from Hotel Management
21 Sep 2019 by Eric Vatoko, Hotel Management
Dear Guests,
All our guests had enjoy their stay with us and not sure why you rate us 1 out of 5.
Are you really staying with us or not?
Many thanks,
by A verified traveler
Magnificent location and staff
Posted 5 Aug 2019 on HotelsWonderful location and all the staff were amazing. Unfortunately our hot water was not working the night we were there and was unable to be fixed before we left. The shower head (yes cold water shower) was blocked so only a fine mist was “available”.
Wifi was brilliant.
Comment from Hotel Management
10 Aug 2019 by Eric Vatoko, Hotel Management
Dear Bryan,
Thank you for staying with us on your last stay in Port Vila to catch your plane back home.
We are sorry that the room you are staying in have had issues with hot shower and I will bring it up on our next meeting and so another guests coming in to stay will not have the same issue.
We are glad to hear you found the location to be magnigicent and the staffs.
Have a great year and we look forward to welcoming you all back in the near future.
Kindest regards,
by A verified traveler
Posted 20 Jun 2019 on Lastminute
Great people, nothing to much trouble
Definitely recommend blue bay
Dave and Mandy
Comment from Hotel Management
27 Jun 2019 by Eric Vatoko, Hotel Management
Thank you Dave and Mandy for your awesome review and we glad to hear you had a great stay.
We look forward to welcoming you both back to our island paradise.
Best Wishes,
Eric and Blue Bay Team
by A verified traveler
Posted 29 Apr 2019
Comment from Hotel Management
1 May 2019 by ERIC VATOKO , Hotel Management
Hi there, many thanks for your rating and thank you for choosing Blue Bay for your stay in Vanuatu.
We look forward to having you stay with us again so you can give us a 5.
Have an awesome rest of the year and see you in the near future.
Kindest regards,
by A verified traveler from Brisbane, Qld
Posted 14 Feb 2019 on Wotif
What can I say about Blue Bay! Absolutely beautiful place to stay and the people are amazing. Eric, Sala, and Louise you made our stay memorable and we can't wait to come back. Blue Bay is a family fun resort right on the beach that serves up a scrumptious breaky of fresh fruit, pancakes and eggs on toast. The view is amazing and it's only a short ride into town (about 15-20mins). They all have a lot of local knowledge which we loved hearing and they would go out of their way to accommodate us. The rooms were a good size however needed some hanging space for your clothes. You are close to Mele Cascade Waterfall,The Beach Bar and Hideaway Island. We would thoroughly recommend staying at the beautiful Blue Bay Resort.
Comment from Hotel Management
15 Feb 2019 by Eric Vatoko, Hotel Management
Thank you for your awesome review. We glad to hear you had an amazing stay and we look forward to having you back with us.
by A verified traveler from Martindale NSW
Posted 13 Jan 2019 on Wotif
We had the most amazing stay with Eric and Salla. I recommend everyone who wants a friendly, family experience to stay at Blue Bay. It is located a very short drive out of town. There are only 8 cottages so it is very quiet. The staff are amazing, Louise, Jackson and Graeme are just beautiful people. A great place for families. We are already planning our next trip to Blue Bay.
Comment from Hotel Management
23 Jan 2019 by Eric Vatoko , Hotel Management
Thank you for your awesome review and we can't wait to welcome you all back to our Island Paradise.
Kindest regards.
Eric and Team at Blue Bay
by A verified traveler
Posted 12 Nov 2018 on Hotels
We loved Blue Bay Resort! Eric, the owner is very friendly, warm, welcoming and professional. We always had fresh fruit for breakfast. Yummy! We also had extra water bottles and fresh coconut water every morning at no charge. Eric and the staff made our stay wonderful. The place is quiet and in front on a beautiful sea. Totally recommended!
Comment from Hotel Management
14 Nov 2018 by Eric Vatoko, Hotel Management
Thank you Giulia for an awesome review. we glad to hear you had a great stay and we look forward welcoming you back to our Island Paradise in the near future. Kindest regards. Eric and Blue Bay Team :)
