Ratings based on 353 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Aug 2024 on Wotif
Toilet was very dirty and uncleaned with fecal matter. Hair throughout bathroom, toilet and shower, overall cleanliness of entire unit inside and our was quite poor. It is very worn needs some tlc. Location was great quiet and secure. Communication and management was prompt and a pleasure to deal with. Cleanliness definitely needs more attention.
Comment from Hotel Management
24 Aug 2024 by Lourdes, Hotel Management
Hi Ashleigh, thank-you for the feedback and will take note and act promptly to rectify to ensure the standards of the room cleanliness is improved.Hope you have a great rest of the weekend.Regards, WSSVA Management
by A verified traveler
Posted 9 Aug 2024 on Wotif
Clean, cheap and host was lovely.
Comment from Hotel Management
9 Aug 2024 by Lou, Hotel Management
Was great having you stay with us, thank you for the lovely review. We hope to see you agaim
by A verified traveler
Posted 24 Jul 2024 on Hotels
Comment from Hotel Management
25 Jul 2024 by Lou, Hotel Management
Hi Gloria, sorry to see you scored a 6/10. If you can kindly provide a reason to your score so we can better improve. We have recently bought the business and wanting to improve.Thank you
by A verified traveler
Posted 21 Jul 2024
Comment from Hotel Management
22 Jul 2024 by WSSVA Management, Hotel Management
Was a pleasure you chose to stay with us again, we look forward to seeing you again in the near future!
by A verified traveler
Posted 15 Jul 2024
Quaint place for our overnight stay. The beds were like a rock sadly.
Comment from Hotel Management
15 Jul 2024 by WSSVA Management, Hotel Management
Hi Judith,Thank you for your 5-star review, Sorry to hear the beds were hard to sleep on. I am new to this business and love the feedback to improve.Thank you again for your stay!Cheers Lourdes
by A verified traveler
Nice Villa
Posted 12 Jul 2024 on HotelsWe stayed 1 night before going to the Spirit of Tasmania the following day. The Villa is a nice little cottage, in a gated community, so quite safe & secure & plenty big enough, king bed was comfortable. The backs of the chairs needed the screws tightened, so hubby did that. New owners had just taken over a week ago, so I'm sure they will get around to doing some maintenance. The owner was lovely & she was friendly.
I would recommend staying here, its quite close to the Corio Bay ship terminal.
Comment from Hotel Management
12 Jul 2024 by Lou, Hotel Management
Hi Robyn,Thank you for the lovely feedback and for tightening the chairs! Wishing you a safe holiday and hope to see you again at Werribee Short Stays :)Cheers, Lourdes
by A verified traveler
Posted 9 Jul 2024 on Wotif
Very happy our stay, good location, very clean and tidy.
Comment from Hotel Management
15 Jul 2024 by WSSVA Management, Hotel Management
Hi Dean,Thankyou for your great review, we look forward to your visiting again!Regards, Lourdes
by A verified traveler
Posted 5 Jul 2024 on Wotif
Ok, the location is odd, it's inside a retirement village! Other than that, it's a standalone villa / cabin, modern, clean, warm, nice! Has a carport attached. Great size for a couple. I'd stay here again (I'm in the target demographic! But you don't have to be to stay in the villas).
Comment from Hotel Management
9 Jul 2024 by WSSVA Management, Hotel Management
Hi Richard, thank you for your great review!Look forward to see you at your next stay:)Regards, Management
by A verified traveler
Posted 3 Jul 2024
We recieved a call from the new owner to make sure we were ok and still coming (we had arranged a late check in with the previous.owner but this hadnt been passed onto her). It was so nice to get a personalised call.
I didn't realise but the accomodation is essentially a street in a lovely retirement village. It was incrediy quiet, the unit was impeccably clean although due for some small repairs and a new couch.
Location was so easy from the avalon airport with a day at the werribee zoo planned for the next day.
Bring your own pillow and ear plugs if a light sleeper, its.next to a raway lone and there are freight trains.
Overall very impressed and.would return.
Comment from Hotel Management
4 Jul 2024 by WSSVA Management, Hotel Management
Hi Kristina, Thank you for the great review. So happy that you had a great time, look forward to having you again :)
by A verified traveler
Posted 28 Jun 2024 on Hotels
Comment from Hotel Management
29 Jun 2024 by WSSVA, Hotel Management
Sorry you didn't enjoy your stay. What was the problem?RegardsWSSVA
