Ratings based on 419 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Oct 2024
Superb Motel, thank you again, Terry
Comment from Hotel Management
6 Oct 2024 by Sandi F (Manager), Hotel Management
Hi Terry, It was lovely to meet you, glad you enjoyed your stay with us & hope you had a wonderful day at Geelong. Look forward to seeing you again soon. Kind Regards Sandi & Bob
by A verified traveler
Posted 4 Oct 2024
Very clean room
Comment from Hotel Management
4 Oct 2024 by Sandi F (Manager), Hotel Management
Hi Antony, Thank you for your kind words, we love having you stay with us. Kind Regards Sandi & Bob
by A verified traveler
Posted 21 Jun 2024
No
Comment from Hotel Management
22 Jun 2024 by Mike (Relief Manager), Hotel Management
Thank you for taking the time to leave a rating. We really appreciate it and look forward to your next stay.
by A verified traveler
Posted 14 Apr 2024 on Wotif
The property was clean and easy to access
Comment from Hotel Management
15 Apr 2024 by Sandi F (Manager), Hotel Management
Hi Nancy, Thank you for staying with us, we really appreciate your lovely comments & look forward to welcoming you back again soon. Kind Regards Sandi& Bob
by A verified traveler
Great room for an overnight stay.
Posted 3 Apr 2024 on HotelsVery helpful service provided by the staff. Excellent motel room in great condition.
Comment from Hotel Management
3 Apr 2024 by Sandi F (Manager), Hotel Management
Hi Adam, Thank you for staying with us, very pleased you enjoyed your stay. Look forward to welcoming you back in the future. Kind Regards Sandi & Bob
by A verified traveler
Posted 17 Mar 2024
We arrived very late as our Uber Driver got lost. We were exhausted and only had 2 hour to sleep before getting up to fly out. The office was closed and no one answered the number on the Expedia site. Finally I hit Emergency only button that retrieved a VERY ANGRY women that said they didn’t allow checking in after 8:30pm. It was not on site and she said Expedia sometimes doesn’t put that…not my fault I need to sleep for a bit. Got 1 hour and 15 minutes rest woke by a person in another room. Everything was clean but outdated looked like pre 80’s. Nasty Manager/Owner.
Comment from Hotel Management
17 Mar 2024 by Sandi F (Manager), Hotel Management
Hi April, Thank you for your review. Let's start with the truth shall we. You booked with Expedia, which clearly states that our office closes at 8.30pm (which you actually admitted that you did not look at). It also gives you the option to tell us your arrival time. You arrived at 1.45am, 1h later than intended, so still after midnight. What I actually said was that we are not given your emails details to be able to contact you. Had you contacted our office to inform us of your late arrival we would have made the necessary arrangements. I was not angry, in fact the opposite. Hope you had a safe trip home & wonderful trip to Australia with your daughter. Kind Regards Sandi & Bob
by A verified traveler
Posted 3 Mar 2024 on Lastminute
Wonderful motel friendly staff nice and clean. Highly recommend this motel
Comment from Hotel Management
3 Mar 2024 by Sandi F (Manager), Hotel Management
Hi Irene, We are so pleased you enjoyed your stay with us, look forward to welcoming you back next time you are visiting Werribee. Kind Regards Sandi & Bob
by A verified traveler
Posted 16 Feb 2024 on Lastminute
Excellent motel close to the event I attended
Comment from Hotel Management
16 Feb 2024 by Sandi F (Manager), Hotel Management
Hi Susan, Thank you for staying with us & taking the time to review us. We really appreciate your feedback & are so happy you enjoyed your stay. Look forward to welcoming you back again soon. Kind Regards Sandi & Bob
by A verified traveler from Moyston
Posted 7 Feb 2024 on Wotif
Very clean and quite
Comment from Hotel Management
7 Feb 2024 by Tiffany (Office Receptionist), Hotel Management
Thank you for your review Wayne, we are glad you enjoyed your stay. Kind regards, Tiffany (Receptionist)
by A verified traveler
Posted 14 Jan 2024 on Wotif
Comment from Hotel Management
14 Jan 2024 by Sandi F (Manager), Hotel Management
Hi Leshelle, Thank you for staying with us, we look forward to welcoming you back in the future. Kind Regards Sandi & Bob
