Ratings based on 659 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
by A verified traveler
Posted 17 Nov 2024
Great new hotel, good location at Eastland. Spacious room although a bit more privacy with toilets would be good. Great views to Dandenongs
Comment from Hotel Management
20 Nov 2024 by Adrian Barnes, Hotel Management
Hi Margaret, Thanks you for giving us a 5-star rating, Looking forward to welcoming you back.Warm Regards,Adrian BarnesSenior Hotel Duty Manager
by A verified traveler
Posted 15 Nov 2024
Very convenient, good value for money
Comment from Hotel Management
17 Nov 2024 by Adrian Barnes, Hotel Management
Dear Markus, Thanks for the 5-star review! We are thrilled that you enjoyed your stay and that you would recommend us in the future.We hope to welcome you back soon.Kind Regards,Adrian BarnesSenior Hotel Duty Manager
by A verified traveler
Posted 15 Nov 2024
Just need to look at electric car chargers for customers. We hired an electric car and couldn't charge onsite. But otherwise best bed and site Eva.
Comment from Hotel Management
17 Nov 2024 by Adrian Barnes, Hotel Management
Dear Kim,Thank you very much for taking the time to leave us a review. We’re delighted you enjoyed your stay with us. For future visits, please note that electric car charging stations are conveniently located on the same floor, close to the Eastland Shopping Valley parking area. We hope to welcome you back again soon.Kind regards,Adrian BarnesSenior Hotel Duty Manager
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Adrian Barnes, Hotel Management
Dear Ryan,Thank you very much for taking the time to leave us a review. We are glad you enjoyed your time at the hotel and hope to welcome you back before too long. Kind Regards,Adrian BarnesSenior Hotel Duty Manager
by A verified traveler
Posted 13 Nov 2024
This was one of the best hotel I had stayed in Australia!! Station is just beside, shopping mall is just downstairs. Spacious parking and safe.
If you are looking for supermarket there is a hypermart equivalent at walkable distance. 24 MacDonald is also walkable, if you drive that is like approximately 2 to 3 min away.
The only down side is probably every location you go may need minimum 30min. Less Yarra which is 20min drive away!
Hotel is clean, quiet and safe. Room is really big! And shower pressure is great! Great sound proofing, and friendly staffs. You may need to consider buy a few 1.5 bottle water as they do not provide free water like most hotels does . But it’s fine, supermarket is just beside close at 11pm
Comment from Hotel Management
17 Nov 2024 by Adrian Barnes, Hotel Management
Dear Rui Xuan, Thanks for the 5 star review! We are thrilled that you enjoyed your stay and that you would recommend us in future.We hope to welcome you back soon.Kind Regards,Adrian Barnes
by A verified traveler
Posted 6 Nov 2024
Nice enough rooms some need maintenance very nice bar reception area and food was good in restaurant.
Comment from Hotel Management
9 Nov 2024 by Adrian Barnes, Hotel Management
Hi Jessica, Thanks for leaving us a review. It is greatly appreciated.Warm Regards,Adrian BarnesSenior Hotel Duty Manager
by A verified traveler
Posted 31 Oct 2024
Close to the station and had great shopping spa
Comment from Hotel Management
31 Oct 2024 by Adrian Barnes, Hotel Management
Dear Craig,Thank you for the glowing review! We are delighted you enjoyed your stay so much and hope to welcome you back before too long. Warm Regards,Adrian BarnesSenior Hotel Duty Manager
by A verified traveler
Posted 25 Oct 2024
Good location for Eastern suburbs. Nice bar and friendly staff. Unfortunately we stayed on a Sunday and no dining options available. With the adjacent shopping center closed after 5pm, finding a meal was difficult. No mention of this in communications or we could have organised ourselves better.
Comment from Hotel Management
26 Oct 2024 by Yumeilia Y. (Front Office Manager), Hotel Management
Dear Robyn, Thank you for your feedback! We’re delighted to hear you enjoyed the location, bar, and our friendly staff. We do apologise for the inconvenience you faced with dining options on Sunday. We appreciate your sharing concern and will work on better communicating dining availability to our guests in the future. We hope to welcome you back and provide a more enjoyable experience next time!Best regards,
by A verified traveler
Posted 22 Oct 2024
Comment from Hotel Management
26 Oct 2024 by Yumeilia Y. (Front Office Manager), Hotel Management
Dear Fiona, Thank you so much for taking the time to leave us such a wonderful review! We’re delighted to hear that you enjoyed your stay and appreciated our amenities and service. Your feedback means a lot to us, and it inspires our team to continue providing great experiences. We look forward to welcoming you back soon!Best regards,
