Ratings based on 1,706 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
by A verified traveler
Posted 1 Nov 2024
Convenient to the airport with a regular shuttle. Limited eateries in the area but can be ordered in. Perfect for what it sets out to be, a short stay close to the airport.
Comment from Hotel Management
6 Nov 2024 by Maureen Stocker Front Office Duty Manager, Hotel Management
Dear Neil,Thank you for choosing to stay at Quest Melbourne Airport and taking the time to provide feedback about your experience. We are pleased you enjoyed your time with us.We look forward to welcoming you back to Quest Apartment Hotels soon. Kind regards,
by A verified traveler
Posted 22 Oct 2024
Easy convenient stay near airport. Free shuttle awesome. Recommend
Comment from Hotel Management
29 Oct 2024 by Quest Melbourne Airport, Hotel Management
Dear Marianne,Thank you for providing feedback about your stay at Quest Melbourne Airport. I’m thrilled that you enjoyed the experience. I will be sure to pass on your wonderful comments to the team. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards,Quest Melbourne Airport
by A verified traveler
Posted 21 Oct 2024
Very clean comfortable and customer service are very helpful
Comment from Hotel Management
29 Oct 2024 by Quest Melbourne Airport, Hotel Management
Dear Thaar,Thank you for providing feedback about your stay at Quest Melbourne Airport. I’m thrilled that you enjoyed the experience and that our team were helpful. I will be sure to pass on your wonderful comments to the team. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards,Quest Melbourne Airport
by A verified traveler
Posted 19 Oct 2024
So many better hotels close to the airport that are better, shop around before booking here
Comment from Hotel Management
20 Oct 2024 by Blake, Hotel Management
Good morning Sean,Thank you for choosing to stay at Quest Melbourne Airport and taking the time to provide feedback about your experience. At Quest Apartment Hotels, we pride ourselves on delivering exceptional experiences for our valued guests, so please accept my sincere apologies that your stay was less than perfect. I hope we might have an opportunity to accommodate you again in the future and restore your confidence in Quest. Kind Regards,Blake RandallProperty Manager
by A verified traveler
Posted 12 Oct 2024
Really nice apartments with everything we needed for our stay including shuttle to the airport
Comment from Hotel Management
14 Oct 2024 by Blake, Hotel Management
Good morning Melissa,Thank you for choosing to stay at Quest Melbourne Airport and taking the time to provide feedback about your experience. I'm thrilled you enjoyed all aspects and we look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards,Blake RandallProperty Manager
by A verified traveler
Posted 8 Oct 2024
Comment from Hotel Management
17 Nov 2024 by Meldian Pupula, Hotel Management
Dear Waseem,Thanks for choosing to stay with us and also for providing a review from your recent stay with us.Looking forward Kind Regards,Meldian PupulaFront office Residential Manager
by A verified traveler
Posted 2 Oct 2024
Quest Melbourne, particularly the Quest Southbank property, is an excellent choice for travelers seeking convenient accommodations close to the airport, making it ideal for an overnight stay before departure. While Quest Southbank excels in many areas, one downside noted by guests is the absence of breakfast included with the stay. This can be a minor inconvenience for those looking to enjoy a hearty meal before traveling.
Comment from Hotel Management
3 Oct 2024 by Blake, Hotel Management
Good morning Ricky,Thank you for taking the time to provide feedback about your experience. Looks like you may have accidently reviewed Quest Melbourne Airport instead of Quest Southbank? We hope to see you again at Quest Apartment Hotels soon. Kind Regards,Blake RandallProperty Manager
by A verified traveler from Yarram
Posted 1 Oct 2024
Excellent hotel with very friendly staff.
Comment from Hotel Management
3 Oct 2024 by Blake, Hotel Management
Good morning John,Thank you for choosing to stay at Quest Melbourne Airport and thank you for taking the time to review your stay. We’re truly pleased you enjoyed your time with us. I will be sure to pass on your wonderful comments to the team and we look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards,Blake RandallProperty Manager
by A verified traveler
Posted 28 Sep 2024
No problems with this hotel. Easy check in and check out. We booked the 2 bedroom and found it to be very roomy and clean. Great place to stay close to the airport.
Comment from Hotel Management
3 Oct 2024 by Blake, Hotel Management
Good morning Aitogi,Thank you for choosing to stay at Quest Melbourne Airport and thank you for taking the time to review your stay. We’re truly pleased you enjoyed your time with us. I hope we might have an opportunity to accommodate you again in the future.Kind Regards,Blake RandallProperty Manager
