Ratings based on 238 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Sep 2024
Lift nw all weekend. Poor advice as to car park lifts whereabouts. This should have a sign as there’s confusion with the Cole’s lift and Quest lift location.
Comment from Hotel Management
1 Oct 2024 by Quest Ivanhoe , Hotel Management
Thanks for your feedback, Peter. There is clear signage that advises where the Quest lifts are - sorry you missed it!We're also happy to report the lift which is serviced and owned by the owners corporation is now fully functional. We're glad our team were able to assist if required during your stay
by A verified traveler
Posted 17 Sep 2024
Very clean and reception staff very friendly and helpful
Comment from Hotel Management
1 Oct 2024 by Quest Ivanhoe, Hotel Management
Thank you for your feedback, Jean!
by A verified traveler
Posted 30 Jul 2024 on Wotif
The initial problem was that we were allocated a Studio apartment after booking a one-bedroom superior apartment. This was sorted after the first night and we were very happy to move into a nice one-bedroom apartment. A late-night, loud girls' get-together in a nearby apartment was disappointing but obviously difficult for management to control. Staff were very friendly and helpful.
Comment from Hotel Management
5 Aug 2024 by Quest Ivanhoe, Hotel Management
Dear Simon, Thank you for your feedback. We again apologise for the mix-up with the room but are glad we were able to get it sorted for you so promptly. We hope to welcome you back again soon.
by A verified traveler
Posted 6 Jul 2024 on Wotif
It was nice would recommend few issues with linen/toiletries
Comment from Hotel Management
9 Jul 2024 by Quest Ivanhoe , Hotel Management
Dear Denise, Thank you for your feedback, we are glad to hear you enjoyed your stay. We hope to welcome you back soon. Quest Ivanhoe
by A verified traveler
Posted 12 May 2024 on Wotif
Comment from Hotel Management
8 Aug 2024 by Quest Ivanhoe, Hotel Management
Thanks for your feedback!
by A verified traveler
Posted 28 Apr 2024 on Wotif
Great property, very quiet, we have stayed here before.
Comment from Hotel Management
3 May 2024 by Quest Ivanhoe, Hotel Management
Thank you!
by A verified traveler
Posted 13 Apr 2024 on Hotels
Comment from Hotel Management
3 May 2024 by Quest Ivanhoe, Hotel Management
Thank you, Ian!
by A verified traveler
Posted 27 Mar 2024 on Wotif
Close to city
Comment from Hotel Management
2 Apr 2024 by Quest Ivanhoe, Hotel Management
Thank you for your feedback!
by A verified traveler
Posted 21 Feb 2024 on Wotif
Comment from Hotel Management
2 Apr 2024 by Quest Ivanhoe, Hotel Management
Thank you for your feedback!
by A verified traveler
Posted 11 Feb 2024 on Hotels
Comment from Hotel Management
2 Apr 2024 by Quest Ivanhoe, Hotel Management
Thank you for your feedback!
