Ratings based on 81 Verified Reviews
4.6 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jan 2025
Clean
Comment from Hotel Management
1 Jan 2025 by Management, Hotel Management
Thanks for the great review Audrey!
by A verified traveler
Posted 13 Dec 2024
Clean and neat, low fuss
Comment from Hotel Management
21 Dec 2024 by Management, Hotel Management
Hi Julie,Thanks for the amazing review.
by A verified traveler
Posted 13 Oct 2024
Basic but comfortable room met my need for a single night stay.
Convenient location in the eastern suburbs for what I required.
Good food and entertainment options within the facility.
Quite loud from the bar downstairs until 11pm but then quiet afterwards meant easy to sleep.
Comment from Hotel Management
13 Oct 2024 by Management, Hotel Management
Thanks for the awesome review Stephen, We are very glad you enjoyed your stay!
by A verified traveler
Posted 15 Sep 2024 on Hotels
Comment from Hotel Management
18 Sep 2024 by Management, Hotel Management
Hi Michelle, Thanks for the awesome review!
by A verified traveler
Posted 5 Sep 2024 on Hotels
Great hotel for a short stay. Room was clean, beds were very comfortable, and the staff was friendly. Hotel located on the back side of the casino and above the outside bar area. Area where rooms were located was behind a locked door, so bar and casino patrons were not able to wonder down the halls past the rooms. The only downside was that the rooms are right above the outdoor bar which stayed very loud until around 2am on a Friday evening. Other than that, it was a great stay!
Comment from Hotel Management
6 Sep 2024 by Management, Hotel Management
Hi Christina, Thanks for the awesome review! We are super proud of the atmosphere in the bar, which can get loud! We are so glad you loved the place! See you next time!
by A verified traveler
Posted 15 Aug 2024 on Wotif
The hot water takes a very long time to come through. A big person would struggle using that toilet and bathroom. The tv in the second bedroom kept going on and off and was a challenge to work due to long engagement times compared to the tv in the loungeroom. Staff were friendly. Quite clean. Comfortable overall aside from that.
Comment from Hotel Management
15 Aug 2024 by Management, Hotel Management
Hi Celine, Thanks for sharing your feedback from your stay with us, We thank you for lettting us know about the water and your feedback on the bathroom size we will look into how we can change that. We look forward to seeing you again next time!
by A verified traveler
Posted 5 Aug 2024 on Wotif
g
Comment from Hotel Management
6 Aug 2024 by Management, Hotel Management
Hi Jarrod, Thanks for the review!
by A verified traveler
Posted 23 Jun 2024 on Lastminute
Great
Comment from Hotel Management
25 Jun 2024 by Management, Hotel Management
Hi David, thank you for the 5 star review
by A verified traveler
Posted 26 May 2024 on Hotels
Comment from Hotel Management
3 Jun 2024 by Management, Hotel Management
Hi Amy, Thanks for the review, If you have anything you would like to bring to our attention, please give us a call on 03 9874 7777
by A verified traveler
Posted 17 Apr 2024
Car park was full of potholes and unsafe to walk around.
Comment from Hotel Management
21 Apr 2024 by Management, Hotel Management
Hi Michelle, Thanks for your review, We are looking into this
