Ratings based on 134 Verified Reviews
3.9 Room cleanliness
3.8 Service & staff
4.0 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Dec 2024
Comment from Hotel Management
27 Dec 2024 by Ashley Hotel, Hotel Management
Hi Trung, we're so sorry that you weren't able to give our venue 5 stars. If you have any specific feedback you'd like to give us, feel free to contact us on our number at (03)93179257 and let us know.We look forward to hearing from you so that we can improve our venue in the future!
by A verified traveler
Posted 27 Nov 2024
For the price I was expecting a little more, obviously not 5 stars but it was almost as booked a hostel for a hotel price.
Liner was yellow, curtains were really dirty and the room smells like humidity. There’s nothing close around the area but for emergencies I think is okay and decent to stay.
Staff was really friendly and helpful.
Comment from Hotel Management
27 Dec 2024 by Ashley Hotel, Hotel Management
Hi Sophia, we're so sorry that your stay here didn't meet your expectations. We've taken your feedback into consideration and will do our best to improve our venue to a satisfactory level in the future. We're glad that our staff were able to help you, and look forward to accommodating you if you choose to stay here again.
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Jacob, Hotel Management
Hello Marj,We are very sorry about your recent experience staying with us at the Nightcap at Ashley Hotel.We hope on your next visit that we can provide you with an even better experienceKind RegardsManagement.
by A verified traveler
Posted 26 Aug 2024 on Lastminute
Smoke filled accommodation No reason other than a no smoke alarms People
Wanders with cigs lit in mouth Stunk soon as lower door opened upstairs worse Mouldy shower screen at base Not hard to clean
by A verified traveler
Posted 24 Jul 2024 on Hotels
Comment from Hotel Management
26 Jul 2024 by Ashley hotel management, Hotel Management
Hi Andrew, Thanks for your review, we hope to see you again soon.
by A verified traveler
Posted 1 Jun 2024 on Wotif
Comment from Hotel Management
4 Jun 2024 by Jacob, Hotel Management
Hi Mark,Thank you so much for the rating the staff at the NIghtcap at Ashley Hotel can't wait to have you back and host your next stay here with us.We hope on your next visit that we can provide you with an even better experience.Kind RegardsManagement.
by A verified traveler
Posted 26 May 2024 on Lastminute
Quiet night sleep. Plenty of parking. Great service.
Comment from Hotel Management
27 May 2024 by Jacob, Hotel Management
Hi Earl,We appreciate the review and the staff at the Nightcap at Ashley Hotel, can't wait to have you back and provide you with an even better experience.Kind RegardsManagement.
by A verified traveler
Posted 22 Mar 2024 on Hotels
Comment from Hotel Management
22 Mar 2024 by Nightcap at Ashley Management, Hotel Management
Thanks for the review Emma! We hope to see you again.
by A verified traveler
Posted 10 Mar 2024
Good service and convenient location.
Comment from Hotel Management
22 Mar 2024 by Nightcap at Ashley Management, Hotel Management
Thanks for the review Jeison, We hope to see oyu again soon.
by A verified traveler
Posted 25 Feb 2024 on Hotels
Comment from Hotel Management
27 Feb 2024 by Jacob, Hotel Management
Hi Lisa,We are so happy to hear that you had an amazing stay the staff at the Nightcap at Ashley Hotel can't wait to have you back.Kind RegardsManagement.
