Ratings based on 994 Verified Reviews
3.6 Room cleanliness
4.1 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Nov 2024
This property is located well in easy reach to hospitals.
Comment from Hotel Management
6 Nov 2024 by Gabriel, Hotel Management
Dear Diane,Thank you for taking the time to share your feedback! We hope to welcome you back soon.Regards,Mercure North Melbourne Team
by A verified traveler
Posted 24 Oct 2024
Comment from Hotel Management
31 Oct 2024 by Gabriel, Hotel Management
Dear Sithamparatillai,Thank you for taking the time to share your feedback. We hope to welcome you back soon!Regards,Mercure North Melbourne Team
by A verified traveler
Posted 18 Sep 2024
The quality is appalling for the mediocre price range.
by A verified traveler
Posted 15 Sep 2024
Absolutely terrible.
Comment from Hotel Management
17 Sep 2024 by Gabriel, Hotel Management
Dear Mark,Thank you for taking the time to share your feedback. I am very sorry to hear your stay did not live up to your expectations. Please feel free to contact me directly at any time should you wish to contribute with any constructive feedback, as our team is constrantly working to improve our guest experience.Thanks again for sharing your comments.Regards,GabrielFront Office Manager
by A verified traveler
Posted 25 Aug 2024
Needs serious updating. Rooms tired, beds hard. King bed was two singles pushed together.
Comment from Hotel Management
27 Aug 2024 by Gabriel, Hotel Management
Dear Natalie,Thank you for taking the time to share your feedback. We hope to welcome you back soon!Regards,GabrielFront Office Manager
by A verified traveler
Posted 12 Aug 2024 on Wotif
The room in general was clean and tidy. There is some matenance needed to repair cracks in the skirting boards and around doorway in bathroom with mould in places in the shower
Comment from Hotel Management
16 Aug 2024 by Gabriel, Hotel Management
Dear Ann,Thank you for taking the time to share your feedback. We hope to welcome you back soon!Regards,GabrielFront Office Manager
by A verified traveler
Posted 4 Aug 2024 on Hotels
Comment from Hotel Management
8 Aug 2024 by Gabriel, Hotel Management
Dear Sandra,Thanks for the great rating!Regards,GabrielFront Office Manager
by A verified traveler
Posted 23 Jul 2024 on Wotif
very basic dear parking fee should have been in motel price not separate charge
Comment from Hotel Management
8 Aug 2024 by Gabriel, Hotel Management
Dear Ronald,Thanks for taking the time to share your feedback!Regards,GabrielFront Office Manager
by A verified traveler
Posted 23 Jul 2024
Great location, old Motel but very clean and well serviced!
Great staff, very helpful!
Comment from Hotel Management
8 Aug 2024 by Gabriel, Hotel Management
Dear Susan,Thanks for the great review!Regards,GabrielFront Office Manager
by A verified traveler
Posted 10 Jul 2024
Comment from Hotel Management
8 Aug 2024 by Gabriel, Hotel Management
Dear Michael,Thanks for the great rating!Regards,GabrielFront Office Manager
