Ratings based on 107 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
No on-site check-in
Posted 23 Feb 2018 on Wotif
Pros: Location
Cons: Air-conditioning and notification that there is no no-site check-in or baggage storage prior to booking the hotel
There is no on-site check-in or baggage storage. You have to walk to another location several blocks away. We received no notification from the hotel that there was no on-site check-in so we had to ask staff in surrounding businesses where the check-in was and several people did not know. Extremely frustrating
The apartment was very hot despite having the air-conditioning on. The air-conditioning cooled the sitting room but not the bedrooms
Recommended
for Everyoneby A verified traveler from Sydney
Quality apartment well served by transport links
Posted 23 Jan 2018 on WotifVery clean apartment with excellent transport links being so close to Southern Cross Station and Bourke Street.
Recommended
for Familiesby A verified traveler from Devonport, Tas
Great location, close to tram stop
Posted 3 Jan 2018
Pros: Clean and comfortable beds
Cons: Shower caps would be nice and a dryer that can be opened without going through it’s cycle.
Location: Close to trams
Wonderful accomodating staff. Relaxing pool and excellent rooms
Recommended
for Everyoneby A verified traveler from Port Macquarie
Dissatisfied with outcome of room.
Posted 1 Nov 2017 on LastminuteWe had some rain whilst we were there. We were on the 36th floor and it had leaked through the window and onto the floor in the main bedroom. The carpet was saturated. I informed the front desk and the result was to put a heater in the room to dry the carpet. Whilst that seemed reasonable it was extremely hot. I would have assumed an offer of a room change or if that was unavailable some sort of compensation. I checked out 2 days later and nothing was even mentioned about it. I was disappointed.
Other than that it was all ok.
by Sharon
Posted 30 Sep 2017 on Hotels
This was a fantastic apartment in a great location. I highly recommend a stay here.
by A verified traveler
Very good location but pictures are inaccurate
Posted 21 Aug 2017
Pros: Location. Absolutely perfect location.
Cons: Obviously the condition of the apt.
The location was very good, but the pictures are inaccurate. The bathrooms have not been renovated as per the pictures on Expedia.
The worst is the metal bits covering the shower cable is disintegrated and very dangerous with a metal pointy end. We got cut from that metal. The oven is broken with all the writings unreadable.
Spoke to the receptionist and she said the "Operation Manager" will give us a call but guess what, up until now no one has called us or offered us anything.
Recommended
for Everyoneby A verified traveler from Perth, WA
Sensational location, comfortable stay
Posted 8 Jul 2017Room was fabulous, easy access to trains and trams. Reception staff more than happy to help and go above and beyond. We had a 3 bedroom 2 bathroom apartment which was spacious, well set out and homely. The carpet is due for replacement and it could have been a bit cleaner (dust from dryer still in walls). But we had a very enjoyable and comfortable stay.
by Anna
Excellent location and good service
Posted 25 Jun 2017 on HotelsI was happy to stay this Short Stay apartment at Melbourne CBD and one of a staff(Sandy) was very kind.
Recommended
for Business Travelersby A verified traveler from Adelaide
Close to Southern Cross and easy walk for amenties
Posted 13 Jun 2017 on Wotif
Pros: Excellent facilities.
Cons: Nil
Location: Near train station and easy access to all of city.
Best thing about the stay was the excellent heating. Used the gym. It was small but had all you needed. Pool looked great but it was cold while I was there so I didn't make the effort even though the pool was covered and heated.
by Randall
Decent, but hard to find.
Posted 23 May 2017 on HotelsThis is not your typical hotel. It is an apartment building that rents out rooms. Identifying the building is the first challenge since the name does not appear on it. There is a office inside that is only open between 9 and 7. It took UPS 3 attempts to deliver the package we were expecting since they said the place was not there. There is no daily maid service which suits me fine. The rooms are a nice size, but are also a bit older.
