Ratings based on 986 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from Manly
Posted 5 Nov 2024
Staff were very friendly, room was clean and was very affordable. Stayed 3 nights, close to transport and a short walk to the city. A little dimly lit in the park nearby at night if walking back from the city
Comment from Hotel Management
13 Nov 2024 by Emma , Hotel Management
Dear Jensen, Thank you for your kind review! We're glad to hear that you found our staff friendly, the room clean and affordable, and the location convenient. We appreciate your feedback about the park lighting and will look into it.Warm regards, Emma Mantra on Jolimont
by A verified traveler
Posted 21 Oct 2024
Let me start by saying if your OCD its not the place for you...... There where mold in the shower,dust in the vents and the curtains. No dam fan in the bathroom!!! Free tea and coffee wow not even. To top it off check out was a total nightmare. Had the breakfast included can't say a good thing about that. Then I was ready to go check my bank only to find out that they charged $313 on-top of the $ 100 at check in. Got told its been happening for a while it's the system. The only two good things that I can say is the staff on breakfast were on point and the other good thing was the bed was comfortable.
Comment from Hotel Management
25 Oct 2024 by Mantra on Jolimont Team, Hotel Management
Dear Jeannetta,Thank you for sharing your feedback. We're sorry to hear that certain aspects of your stay didn't meet your expectations, and we appreciate your input.Regarding the bathroom fan, we would like to clarify that the ventilation system is in place and working via the vent. After testing it with a tissue, we confirmed that the system is functional as the tissue was drawn in, indicating proper airflow. We apologise if this wasn’t clear during your stay, and we will continue to monitor its efficiency to ensure guest comfort.We are also sorry for the challenges you faced during checkout and any confusion with the charges. It appears this was a system issue, and we appreciate your patience while our team addressed it. Thank you for highlighting the positive experiences you had with our breakfast team and the comfort of the bed. We hope to have the opportunity to welcome you back for an improved experience in the future.
by A verified traveler
Posted 14 Oct 2024
It was close to the MCG, where we wanted to go. The place had all the minimum facilities for a standard stay. The parking lot was a little cramped for my big SUV, but overall, it was a pleasant experience.
Comment from Hotel Management
25 Oct 2024 by Mantra on Jolimont Team, Hotel Management
Dear Sony, Thank you for your feedback! We're glad to hear that our location was convenient for your visit to the MCG and that your stay was pleasant overall. We understand that parking can be a bit tight, especially for larger vehicles, and appreciate your understanding on this. We hope to welcome you back for another stay in the future!
by A verified traveler
Posted 28 Sep 2024
Comment from Hotel Management
30 Sep 2024 by Luna, Hotel Management
Dear Michael,Thank you for taking your time to share your experience with us.We are delighted that you enjoyed your stay and we look forward to welcoming you back!
by A verified traveler
Posted 21 Sep 2024
Good value for money
Comment from Hotel Management
30 Sep 2024 by Luna , Hotel Management
Dear Sakina,Thank you for taking your time to share your experience with us at Mantra on Jolimont.We look forward to welcoming you back in the near future.
by A verified traveler
Posted 18 Aug 2024 on Wotif
Just loved staying at Mantra on Jolimont. 5 min walk to the MCG. Rooms well equipped with kitchenette and beds super comfy. Access to the CBD for groceries just a short tram ride away after a 10-15 min walk to the station.
Comment from Hotel Management
29 Aug 2024 by Sunny Singh-Interim General Manager, Hotel Management
Dear Mary, Thank you for your kind words! We're thrilled you enjoyed your stay at Mantra on Jolimont, especially the convenient location near the MCG and the well-equipped rooms. It’s great to know that you found the beds super comfy and appreciated the easy access to the CBD. We look forward to welcoming you back soon!
by A verified traveler
Posted 12 Aug 2024
Nice area and lobby.
Limited dining options around the hotel.
Convenient for events at nearby stadiums.
Staff were very friendly and accommodating of early check in with unwell child.
Very clean.
Showers were difficult to get to the right temperature and rooms would benefit from smart TV.
Comment from Hotel Management
13 Aug 2024 by Emma , Hotel Management
Dear Emma, Thank you for your feedback. We’re glad you found our location convenient and appreciated our friendly staff. I apologize for the issues with the shower temperature and TV. Your comments are valuable and will help us improve. We hope to welcome you back soon.Best regards,EmmaMantra on Jolimont
by A verified traveler
Posted 11 Aug 2024 on Wotif
Very friendly helpful staff, great location close to mcg and rod laver and the city. Clean rooms. Great buffet breakfast option available will definitely be back
Comment from Hotel Management
13 Aug 2024 by Emma , Hotel Management
Dear Tara, Thank you for your kind words! We’re thrilled to hear you enjoyed our friendly staff, convenient location, and clean rooms. It’s also great to know you liked our buffet breakfast. We look forward to welcoming you back in the future!Best regards,EmmaMantra on Jolimont
by A verified traveler
Posted 5 Aug 2024 on Wotif
Walking distance to MCG and other stadiums, makes this a perfect accommodation choice for people travelling from far.
I was hoping to be able to park my car in their carpark, only to be told it was full due to the game on at the MCG, and I would have to park on the side of the road. No explanation was given why their carpark wouldn't be reserved for hotel guests.
I was very happy to have a room on the top floor (level 8). The view was amazing!
Room itself was a bit run down. The door lock took quite a bit of persuasion to open. There was a large crack through the sink in the bathroom.
The room was however clean and quiet.
Comment from Hotel Management
13 Aug 2024 by Emma , Hotel Management
Dear Marcus, Thank you for sharing your feedback. We’re delighted you enjoyed the view from your room and found it clean and quiet. We apologize for the inconvenience regarding the parking situation. Please note that our on-site parking is reserved exclusively for hotel guests, but it is very limited and must be pre-booked prior to arrival. We hope to have the opportunity to provide you with a better experience in the future.Best regards,EmmaMantra on Jolimont
by A verified traveler
Posted 5 Aug 2024 on Wotif
Good, no-fuss place to stay. Room was cleaned well and comfortable (apart from a somewhat cantankerous shower). Good to stay there again - appreciated being so close to the MCG, yet in a quiet spot.
Comment from Hotel Management
13 Aug 2024 by Emma , Hotel Management
Dear Mark, Thank you for taking the time to share your experience. We’re glad you found our location convenient and enjoyed the cleanliness and comfort of your room. We appreciate your feedback about the shower and will look into it.We look forward to hosting you again soon!Best regards,EmmaMantra on Jolimont
