Ratings based on 12 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Jan 2022 on Hotels
Small but comfortable home. It contains a fully functional kitchen with basic seasoning, herbs and cooking oil. Did not realise it shares the fence with a funeral home which didn’t bother us but it bothered my Asian parents. The host, Lucy, is pleasant and responsive. Appreciate the thoughtful touches such as hand made soap from the Yarra Valley region.
by A verified traveler
Lucy’s is number 1 in every way!
Posted 27 Apr 2021 on HotelsWe had the best stay at Lucy’s! The house was amazing... it was so comfortable & cozy with plenty of options for heating (ducted,open fire plus oil heaters. Lucy has thought of every comfort to make for a perfect stay. There was two coffee machines,Netflix and even local handmade soap! The level of cleanliness was beyond perfect! The location was fantastic within walking distance to aldi, many restaurants and coffee shops and basically across the road from four pillars gin distillery. We didn’t want to leave. Thanks Lucy you have helped us have the best weekend ever
by A verified traveler from Junction Village
Posted 9 Jul 2019
Lucys luxary cottage is lovely upon arrival although there were a few dissapointments.
When booking this accomodation i was prompted that payment on arrival was excepted, but much to my suprise my booking was very close to being canceled by the owner due to not making payment the day before we planned to arrive.
Parking was not very accodating, we took 2 cars and struggled to park both.
In the cottage listing, it advises that a free continental brealfast was provided but sadly we only recieved some dry ceral - that looked like it had been in the jar for awhile and some coffee which would of been great if there was milk.
The fire place's were beautiful however there was nothing provided to start the fire and being situated on quiet a busy road made it very hard to aquire kindeling or anything like that.
Finally, there was a consistent beeping noise that we could not source to silence.
As stated, its a beautiful little cottage, just not what expected.
Comment from Hotel Management
9 Jul 2019 by Lucy's Cottages, Hotel Management
We are humble and grateful that most of our guests are respectful, taking great care of the property. This group is somehow different, we had no luck it seems their credit card is invalid so had to contact her a few times.
We are working very hard to provide quality homes in this area. Cottage always offers one car park for free.Street parking is perfectly fine.
Coffee, chocolate, wine are extras we always make sure they are fresh and within expiry days.
Anyway, we thank you very much for staying with us.
Best regards
by A verified traveler from Melbourne
Posted 27 Jun 2019
So cosy and warm in the middle of winter. The open fireplace was lovely. Beds were comfortable. Kitchen well-equipped. We'd love to stay again.
by A verified traveler from SA
Posted 7 Nov 2018 on Wotif
Great place, suited our needs very well and contact with Lucy was easy.
Recommended
for Everyoneby A verified traveler
Winter Warmer
Posted 23 Jul 2018The property was really lovely, clean, close to shops and across the road from the fabulous Four Pillars. The owner Lucy was gorgeous, helpful and responsive. We loved our stay and would definitely consider staying again!
Comment from Hotel Management
17 Aug 2018 by Lucy's Cottages, Hotel Management
Really appreciate your feedback. Hope to see you again
Thanks and regards
Lucy
Recommended
for Everyoneby A verified traveler from Melbourne, Vic
Great house in beautiful location
Posted 1 Nov 2017 on WotifWe had a wonderful stay at Lucy's Cottage for our girls weekend away. The house had everything we needed and was spotless. The included bed linen and towels was a bonus. Only thing I would change is more single beds instead of all queen/king. Lucy was very helpful and accommodating. Would definitely stay again.
Comment from Hotel Management
20 Nov 2017 by Lucys cottages, Hotel Management
Thanks very much for your amazing review
You are a perfect guest.
Looking forward to seeing you again
Kindest regards
Recommended
for Everyoneby A verified traveler
Posted 30 Jul 2017 on Wotif
A cute and cosy little cottage in a great location!
Comment from Hotel Management
29 Aug 2017 by Lucys cottages, Hotel Management
Thank you very much for staying with us. Looking forward to seeing you again
Best regards
Recommended
for Everyoneby A verified traveler from Melbourne
Nice and peaceful
Posted 21 Jul 2017
Pros: The kitchen, dining area and living room was nice and clean.
Cons: The parking, better instructions about checking in, use of parking space.
Location: The location was great. Walking distance from 4 pillars distillery and local shops.
We stayed at Lucy's cottage for a girl's weekend. The place was hard to find. We had a rocky start because we had NO instructions about how to check in and didn't have the keys to the cottage. We had to call the owner on the night to find out what was going on as there was no staff on site. There was not enough parking and though we could easily have parked outside the garage, without blocking other holidayers, we were asked to move our car -> this seemed very unnecessary.
The place itself was nice and clean. Had a very small selection of movies. Was walking distance from local shops and the 4 pillars distillery. It had plenty of room for 7 of us staying the 2 nights and the kitchen was well supplied with equipment we needed to cook at home.
The rooms itself were clean but the beds were EXTREMELY uncomfortable. They were hard as rocks and we could feel the springs through the mattresses, which resulted in awful nights sleeps.
Neither myself or my girlfriends would stay there again but overall 6/10 rating.
Comment from Hotel Management
29 Aug 2017 by Lucys cottages, Hotel Management
Thank you for your review.
Best regards
Recommended
for Familiesby A verified traveler from Melbourne
Convenient and cosy cottage
Posted 25 Jun 2017 on Wotif
Pros: Family friendly; close to town; comfortable; lovely host; beautiful rooms
Cons: Double glazing windows in the front rooms to diminish the sound.
Location: 4 Pillars Distillery; Healesville Sanctuary; Yarra Valley Wineries
We had a lovely stay at Lucy's Cottage. The beds were extremely comfortable and Lucy was a delightful host. The close proximity to Healesville Town - with the 4 Pillars Distillery almost directly across the road made this an extremely convenient place to stay. There was a great deal of thought put into hosting us which was evident - even down to the detail of the terrific selection of DVDs! The only downside is the positioning to the Highway which impeded an afternoon nap (for our bub) and sleep in for those of us in the front rooms. Overnight, however, it was not an issue in the sleepy hollow that is Healesville- we could not hear a thing!
Comment from Hotel Management
29 Aug 2017 by Lucys cottages, Hotel Management
Thank you very much for your amazing review
You have been a group of fantastic guests, taking great care of the place. Lucky to have you.
All the best
