Ratings based on 1,765 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jan 2025
Overall the property was good. A little bit of road noise. Convenient to Woolworths, 6 minute walk to Crown . Tran stop close by.
by A verified traveler
Posted 9 Jan 2025
Enjoyed our stay
by A verified traveler
Posted 9 Jan 2025
by A verified traveler
Posted 2 Jan 2025
The location of the hotel is convenient. There are public transportation nearby or walk to downtown is 15 mins. There are grocery store and restaurants nearby.
by A verified traveler
Posted 22 Dec 2024
Our first room had a very noisy ventilation fan. We moved to a second room which resolved the fan problem. Very nice room although let down by not being very clean. Hair on the toilet and oil splatters over the overhead cupboards in the kitchen. No soap in the shower dispenser and the shampoo dispenser broken. Things were quickly attended to when raised. Very nice hotel overall, just let down by the cleaning. The pool and bbq area was excellent.
by A verified traveler
Posted 19 Dec 2024
by A verified traveler
Posted 10 Dec 2024
Emmanuel was very good
by A verified traveler
Posted 30 Nov 2024
This apartment is a bit of a mixed bag.
Great location with proximity to Southbank, and terrific views from the 33rd floor
Apartment has a balcony but no outdoor furniture.
It could also have been cleaner
- baked on grime around the gas cooktop burners, and a dried food spill on the arm of the leather couch in the living room. Fridge, microwave and rest of apartment was fine though. Kitchen layout is awkward with microwave in a bench recess that means the door only half opens before jamming against the side of the cooktop. Annoying and also dangerous for getting hot things out.
Good and effective AC, but it made a high pitched whine that was annoying.
Bedroom was a real squeeze, with not enough room at the foot of the bed to get past without bumping into the wall mounted tv, and the bed was uncomfortably soft. Good pillows though.
Bathroom was clean and functional, but I don't recommend the clothes washer/dryer for drying items eg towels if you need them any time soon. 3 hours to dry 4 towels.
Pool area was lovely but no towels available there, and very limited seating. Pool is quite small too - a lap pool that is 1.2m deep all along, and really only wide enough for 1-2 people to swim in at a time and no place to sit in the water or pool enclosure itself, so not really suitable for anyone with young kids.
Overall it wasn't bad for a few days and nights and the location is great, but will probably look for something better next time we go to Melbourne.
by A verified traveler
Posted 13 Nov 2024
I never stay there again
They charge me for towels 8$ each towel
I been everywhere in the world
Thats the first time in my life someone charge me for towels
Please be careful guys they are money hungry people
by A verified traveler
Posted 9 Nov 2024
Position of this hotel was really good, check-in fast and easy. Everything was good execpt the condition of cleaness. The room, kitchen and living room was terrible dusty during and before our stay. The housekeeper was terrible because when they came they just made the top part of the bed and nothing else. When we arrived we found the underwear in the balcony, so it’s meaning that probably the housekeeper didn’t made a room before the next host. Hopfully cleaner get improve in future because the rest was great.
