Ratings based on 972 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Worked well for a short stay near the airport. Room was small, but clean and comfortable. Better signage to find the property would be handy
Comment from Hotel Management
22 Nov 2024 by ibis Budget Melbourne Airport Team, Hotel Management
Dear Allan, Thank you for taking the time to share your review.We are delighted that you found your room to be clean and comfortable during your short stay with us. Our housekeeping team takes great pride in maintaining a high standard of cleanliness throughout the hotel.However, we take note of your comment regarding the signage to our property. We understand that clear directions are essential, especially when navigating around an airport area. We appreciate you bringing this to our attention.Finally, it's great to know that our proximity to the airport worked well for your travel plans. Our location is indeed ideal for guests who require easy access to airport facilities.We hope we will have the opportunity to see you again in the future. Best regards,ibis Budget Melbourne Airport Team
by A verified traveler
Posted 10 Nov 2024
The furthest of the ‘airport hotels’, prices should reflect the inconvenient distance from the terminals - 15min walk. Wouldn’t be so bad if there was a bar/restaurant but that’s at the Holiday Inn - should have stayed there!
Comment from Hotel Management
10 Nov 2024 by ibis Budget Melbourne Airport Team, Hotel Management
Dear Michael, Thank you for taking the time to share your review.We are pleased that you appreciated the service and the cleanliness of our rooms, demonstrating our commitment to providing a comfortable and tidy environment for our guests.However, we acknowledge that the walk to the terminal might have been longer than you preferred and regret any inconvenience you experienced. While we may not have an on-site restaurant, our proximity to several dining options within a few minutes' walk, like Bp and McDonald's, offers our guests a variety of nearby choices for their meals. Additionally, we understand that our hotel's condition did not entirely meet your expectations. Our building's age is indeed a factor, but we take pride in maintaining our facilities to offer a clean and welcoming stay.Nonetheless, it is great that you enjoyed our team's friendly service. We hope that our hotel's convenient location, just a short walk from Melbourne International Airport, and our value-for-money accommodation with breakfast included, were aspects that contributed positively to your stay.We hope we will have the opportunity to see you again in the future. Best regards,ibis Budget Melbourne Airport Team
by A verified traveler
Posted 9 Nov 2024
i like they have enough car park
Comment from Hotel Management
9 Nov 2024 by ibis Budget Melbourne Airport Team, Hotel Management
Dear Harvind, Thank you very much for this kind review of your recent stay.We are delighted that you appreciated our well-lit outdoor parking, the upkeep of our hotel, and the service provided by our team. It is great that the cleanliness of our rooms met your expectations, as we strive to maintain a high standard of cleanliness for all our guests.We look forward to seeing you again soon.Best regards,ibis Budget Melbourne Airport Team
by A verified traveler
Posted 30 Oct 2024
Great location
Comment from Hotel Management
30 Oct 2024 by ibis budget Melbourne airport, Hotel Management
We very much appreciate your comments regarding your stay at the ibis budget Melbourne Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
by A verified traveler
Posted 26 Oct 2024
Easy for us to walk to airport
As older ladies felt safe to walk to airport in early morning
Comment from Hotel Management
27 Oct 2024 by ibis Budget Melbourne Airport Team, Hotel Management
Dear Mary,Thank you for sharing the review of your stay with us.We are thrilled to hear that your stay at ibis budget Melbourne Airport was a pleasant one.We are delighted that you found the convenience of our location to your liking and felt secure during your early morning walk to the airport. It's reassuring to know that our commitment to cleanliness and our service quality were up to your standards, making your stay comfortable.It would be a pleasure to welcome you back. Best wishes,ibis Budget Melbourne Airport Team
by A verified traveler
Posted 21 Oct 2024
Friendly staff and net & tidy room
Comment from Hotel Management
22 Oct 2024 by ibis Budget Melbourne Airport Team, Hotel Management
Dear Aldwin, Thank you for taking the time to share your review.We are pleased that you found our team to be friendly and that you appreciated the cleanliness and amenities of your room. Our staff strives to provide welcoming service and a comfortable stay for all our guests.However, we recognize that our hotel's condition may not have met your expectations. We understand that our building's age may contrast with the modern comforts within, and we truly apologize for any inconvenience this might have caused during your stay.Nonetheless, it is great to hear that you liked the room's neatness and found the amenities to be satisfactory. We always aim to ensure our rooms are well-equipped and offer a good night's rest, especially with our convenient location just a short walk from Melbourne Airport.We hope we will have the opportunity to see you again in the future. Best regards,ibis Budget Melbourne Airport Team
by A verified traveler
Posted 16 Oct 2024
Good price close to Melbourne airport - very convenient
Comment from Hotel Management
16 Oct 2024 by ibis Budget Melbourne Airport Team, Hotel Management
Dear June,Thank you for sharing the review of your stay with us.We are delighted that you appreciated the affordability of our accommodations, our proximity to Melbourne Airport, and the overall convenience of your stay. It is our aim to provide a comfortable and cost-effective solution for travelers, and we're glad to know that these aspects contributed positively to your experience.It would be a pleasure to welcome you back. Best wishes,ibis Budget Melbourne Airport Team
by A verified traveler
Posted 12 Oct 2024
This property is way overpriced and I feel ripped off. The room was barely larger than a jail cell and it's way overdue for a renovation (or better yet a bulldozer!)
Comment from Hotel Management
13 Oct 2024 by ibis Budget Melbourne Airport Team, Hotel Management
Dear Gary,Thank you for taking the time to share your feedback.We are delighted that you appreciated our service and the cleanliness of our rooms, which are among our top priorities to ensure a comfortable stay for our guests.While we understand your concerns about the room size and amenities, we aim to provide a budget-friendly option for travelers seeking convenience and value, especially with our proximity to the airport. Our hotel is designed in the ibis budget style, offering compact yet efficient accommodations. We regret to hear that the current condition of the hotel did not meet your expectations. Please accept our apologies for any inconvenience this may have caused during your stay. Moreover, we acknowledge that the lack of a lift can be a challenge, and we strive to assist all guests with their needs within the architectural constraints of our building.Nonetheless, we're glad that the location of our hotel served you well, being just a short walk from Melbourne International Airport and close to local dining options. Our team takes great pride in providing a warm welcome and a convenient location for our guests' travel needs.We hope that you will return in the future for a more enjoyable stay. Kindest regards,ibis Budget Melbourne Airport Team
by A verified traveler
Posted 24 Sep 2024
Good Location
Comment from Hotel Management
25 Sep 2024 by ibis budget Melbourne airport, Hotel Management
We very much appreciate your comments regarding your stay at the ibis budget Melbourne Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Thank you for choosing to stay at Ibis Budget Melbourne Airport. We look forward to accommodate you again.Regards,IBMA
by A verified traveler
Posted 15 Sep 2024
Very good
Comment from Hotel Management
16 Sep 2024 by ibis Budget Melbourne Airport Team, Hotel Management
Dear Graham, Thank you very much for this kind review of your recent stay.We are delighted to read that you enjoyed your stay with us.We hope you had the chance to experience our proximity to Melbourne International Airport during your stay, providing convenient access for travelers like yourself.We look forward to seeing you again soon.Best regards,ibis Budget Melbourne Airport Team
